Vacancy title:
Collections and Recoveries Officer

[Type: FULL_TIME, Industry: Financial Services, Category: Accounting & Finance]

Jobs at:
Walanda Inc

Deadline of this Job:
Thursday, August 21 2025

Duty Station:
Zambia | Lusaka | Zambia

Summary
Date Posted: Monday, August 11 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Responsibilities:

• Examining the list of solid debtors.
  
• Notifying customers that their accounts are past due by phone.
  
• Offering proposals for payments and advising clients on various payment options.
  
• Deciding on suitable payment plans.
  
• Keeping track of client payments.
  
• Preparing bank and state credit department client financial statements.
  
• Sending clients final notification alerts when payments are not being received.
  
• Filing a lawsuit when clients don’t make their payments.
  
• Answering questions from clients.
  
• Making contact with attorneys and insurance companies to make payments

Requirements

• Diploma in accounting, business management, or a similar field.
  
• Previous experience working as a Collections Officer.
  
• Excellent negotiating skills.
  
• Good written and verbal communication skills.
  
• Familiarity with state debt collection laws.
  
• Knowledge of payment plans and accounting procedures.
  
• Knowledge of office and accounting software.
  
• Patience and resilience.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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