Role Overview

As a Credit Control Intern, you will support the finance team in ensuring the company maintains a healthy cash flow. You will be responsible for the accurate recording of payments, maintaining up-to-date debtor records, and professional communication with clients to secure outstanding payments. This role offers hands-on experience in the full "Order-to-Cash" cycle.

Key Responsibilities

1. Debt Recovery & Communication

• Chasing Debt: Proactively contact customers via telephone and email to request payment of overdue invoices.
• Query Resolution: Liaise with the sales or operations departments to resolve customer disputes that may be delaying payment.
• Payment Plans: Assist in negotiating and monitoring repayment schedules for delinquent accounts.

2. Payment Processing & Banking

• Posting Receipts: Accurately record daily incoming payments into Quickbook system.
• Depositing Payments: Ensure all cheques collected are banked immediately
• Allocation: Ensure that payments are matched against the correct invoices to keep customer statements accurate.

3. Reconciliations & Reporting

• Reconciling Debtors: Perform regular reconciliations of the Debtors Ledger to ensure the balance matches the General Ledger.
• Statement Distribution: Generate and send monthly statements of account to all customers.
• Debtors Aging: Assist in preparing the aging reports to highlight high-risk accounts to senior management.

4. Administrative & Credit Risk Support

• New Account Setup: Assist in performing credit checks on potential new customers
• Data Maintenance: Ensure customer contact details, credit limits, and payment terms are kept up to date in Quickbook.

Candidate Profile

Required Skills:

• Communication: A polite but firm telephone manner and professional email etiquette.
• Attention to Detail: High level of accuracy when handling financial data and posting numbers.
• Organization: Ability to manage a high volume of accounts and prioritize which debts to chase first.
• Tech Savvy: Proficiency in Microsoft Excel (VLOOKUPs and Pivot Tables are a plus) and familiarity with accounting software (e.g. Quickbooks, Enquest,).

Education:

• Currently pursuing or recently completed a degree in Accounting, Finance, Business Administration, or a related field.

What You Will Gain

• Direct exposure to the financial operations of a professional business.
• Experience in conflict resolution and professional negotiation.
• Mentorship from senior finance professionals.
• A deep understanding of credit risk management and cash flow optimization.

• Chasing Debt: Proactively contact customers via telephone and email to request payment of overdue invoices.
• Query Resolution: Liaise with the sales or operations departments to resolve customer disputes that may be delaying payment.
• Payment Plans: Assist in negotiating and monitoring repayment schedules for delinquent accounts.
• Posting Receipts: Accurately record daily incoming payments into Quickbook system.
• Depositing Payments: Ensure all cheques collected are banked immediately
• Allocation: Ensure that payments are matched against the correct invoices to keep customer statements accurate.
• Reconciling Debtors: Perform regular reconciliations of the Debtors Ledger to ensure the balance matches the General Ledger.
• Statement Distribution: Generate and send monthly statements of account to all customers.
• Debtors Aging: Assist in preparing the aging reports to highlight high-risk accounts to senior management.
• New Account Setup: Assist in performing credit checks on potential new customers
• Data Maintenance: Ensure customer contact details, credit limits, and payment terms are kept up to date in Quickbook.

• Communication: A polite but firm telephone manner and professional email etiquette.
• Attention to Detail: High level of accuracy when handling financial data and posting numbers.
• Organization: Ability to manage a high volume of accounts and prioritize which debts to chase first.
• Tech Savvy: Proficiency in Microsoft Excel (VLOOKUPs and Pivot Tables are a plus) and familiarity with accounting software (e.g. Quickbooks, Enquest,).

• Currently pursuing or recently completed a degree in Accounting, Finance, Business Administration, or a related field.