Vacancy title:
Credit Controller

[Type: FULL_TIME, Industry: Consulting, Category: Accounting & Finance]

Jobs at:
Brilliance Executive Management

Deadline of this Job:
Friday, August 8 2025

Duty Station:
Zambia | Lusaka | Zambia

Summary
Date Posted: Tuesday, July 29 2025, Base Salary: Not Disclosed

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JOB DETAILS:

The Credit Controller plays a critical role in managing the company’s credit and collections processes, ensuring timely debt recovery, minimizing bad debt risks, and maintaining strong financial controls. This position requires close collaboration with the Finance Manager, auditors, and customers to optimize cash flow while maintaining positive business relationships.

Key Responsibilities

1. Credit Management & Risk Assessment

• Evaluate customer creditworthiness and set appropriate credit limits.
• Establish and enforce terms and conditions for receivables and payables.
• Monitor customer payment trends and proactively address potential risks.

2. Debt Collection & Account Reconciliation

• Proactively manage accounts receivable, ensuring timely payments.
• Negotiate repayment plans and follow up on overdue accounts.
• Resolve billing disputes and discrepancies with customers and internal teams.
• Conduct regular customer account reconciliations.

3. Reporting & Compliance

• Prepare and submit reports on outstanding debts, aging analysis, and bad debt provisions.
• Recommend write-offs for irrecoverable debts.
• Ensure compliance with internal policies and external audit requirements.
• Work closely with auditors to address credit control-related queries.

4. Process Improvement & Stakeholder Management

• Collaborate with the Finance Manager to refine credit control policies and procedures.
• Update departmental structures and role descriptions annually.
• Maintain strong communication with sales, finance, and customer service teams.
• Respond promptly to internal and external payment-related inquiries.

5. System & Data Integrity

• Ensure accurate recording of transactions in SAP ERP.
• Review general ledger entries for consistency and proper documentation.

Required Skills & Competencies

Technical Skills

• Strong understanding of credit risk management and collections strategies.
• Proficiency in SAP ERP or similar accounting software.
• Experience in customer account reconciliations and dispute resolution.
• Knowledge of Zambian accounting standards and regulatory requirements.

Soft Skills

• Excellent negotiation and communication skills (written & verbal).
• High attention to detail and analytical thinking.
• Problem-solving and decision-making abilities.
• Ability to work under pressure and meet deadlines.
• Strong interpersonal skills for managing client relationships.

Qualifications & Experience

Education & Certifications

• Full CA Zambia, ACCA, or CIMA qualification (mandatory).
• Bachelor’s Degree in Finance, Accounting, or related field.
• Active membership with ZICA (Zambia Institute of Chartered Accountants).

Work Experience

• Minimum 5+ years as a Credit Controller or similar role.
• Industry experience in Mining, Manufacturing, or Telecoms (preferred).
• Billing management experience (advantageous).

Why Join Us?

• Opportunity to work in a dynamic finance team with growth potential.
• Play a key role in cash flow optimization and financial risk management.
• Collaborative work environment with professional development opportunities.

Note: Qualified and experienced female candidates are strongly encouraged to apply.

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

Job application procedure

f you meet the hiring requirements for the position, please email your CV in MS Word and Cover Letter clearly stating your salary expectations to: jobs@bemconsult.com & Cc bemconsult8@gmail.com

Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 21 working days of the closing date of the advert, please consider your application unsuccessful.

DO NOT SEND CERTIFICATES AT THIS STAGE

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