Vacancy title:
Datacom Engineer

[Type: FULL_TIME, Industry: Information Technology, Category: Science & Engineering]

Jobs at:
Huawei

Deadline of this Job:
Tuesday, July 8 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Tuesday, June 24 2025, Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about Huawei
Huawei jobs in Zambia

JOB DETAILS:

Department:Multi-Country Network Assurance and O&M Services Department

Location: Zambia

Job Description:

• Network Monitoring and Fault Detection:

• Regularly monitor IP network performance to detect and identify abnormal situations or faults promptly, ensuring minimal disruption to services.
• Perform continuous performance checks on the network to proactively detect issues before they affect operations.

• Troubleshooting and Issue Resolution:

• Diagnose and resolve wireless network issues, such as packet loss, slow data transmission, or connection drops.
• Analyze configuration files, network traffic patterns, and use diagnostic tools to quickly restore services in case of network accidents.
• Ensure rapid issue resolution to minimize downtime and ensure seamless customer experience.

• Equipment Maintenance and Upkeep:

• Inspect, maintain, and upgrade Switch/Router/Firewall equipment to ensure their proper functioning.
• Perform routine checks and maintenance to keep equipment in good working condition, ensuring high availability and stability of network services.

• Issue and Risk Management:

• Handle daily issues and risk management progress, ensuring that the handling progress is reported internally and to customers.
• Ensure that issue resolution meets customer requirements and quality standards.

• Collaboration and Reporting:

• Collaborate with cross-functional teams to ensure that network performance remains optimal and any issues are quickly addressed.
• Provide regular reports on maintenance activities, troubleshooting progress, and customer feedback.

Business Skills:

• Carrier Network Operations:

• Familiarity with carrier commercial network operations and processes, ensuring compliance with industry standards and operational procedures.

• Wireless Communication Knowledge:

• In-depth understanding of wireless communication theory, including international standards and technical specifications related to wireless radio technology.
• Knowledge of wireless communication technologies like GSM, UMTS, LTE, and 5G is highly preferred.

• Troubleshooting Expertise:

• Ability to effectively diagnose and resolve network issues, with strong expertise in troubleshooting packet loss, slow data transmission, and network connection issues.

• Communication and Teamwork:

• Strong communication skills for efficient interaction with both internal teams and external customers.
• Proactive and collaborative attitude, ensuring that team objectives and customer needs are met efficiently.

Professional Knowledge:

• Education:

• Bachelor’s degree in Telecommunications, Computer Science, or a related field.

• Experience:

• At least 5 years of experience in network maintenance, specifically in the telecommunications industry.
• Solid experience with IP network monitoring, wireless networks, and troubleshooting.
• Familiarity with the O&M (Operations and Maintenance) process, troubleshooting, and problem reporting is essential.

• Technical Expertise:

• Experience with wireless network technologies, including GSM, UMTS, LTE, and 5G.
• Proficiency in network equipment maintenance, particularly Switches, Routers, and Firewalls.

• Certifications (Preferred):

• Relevant certifications in networking, such as CCNA, CCNP, or equivalent, are desirable.

• Language Skills:

• Fluent in English, with excellent written and verbal communication skills.

Additional Attributes for Success:

• Proactive Problem Solver:
• Ability to identify and resolve issues quickly, with a strong focus on minimizing service interruptions and downtime.
• Attention to Detail:
• Strong attention to detail in performing maintenance and troubleshooting tasks to ensure network performance is not compromised.
• Adaptability:
• Ability to adapt to new technologies and work in a fast-paced, dynamic environment.
• Customer Focused:
• Ability to manage customer relationships and ensure that their technical requirements are met with high-quality service delivery.

Growth and Development Opportunities:

• Career Progression:
• Opportunity to grow within Huawei’s global network services team and take on more senior roles in network operations and customer relationship management.
• Training and Certification:
• Access to continuous learning opportunities, including certifications and training on the latest technologies in telecommunications and network maintenance.
• Regional Exposure:
• Exposure to the telecom markets in Zambia and/or other Southern African countries, providing valuable experience in multi-country network operations.

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

• Please note only candidates who meet the qualifying criteria and experience will be considered, should you not hear back from us within 14 days, please consider your application unsuccessful.
• You may also share qualifying applications 

All Jobs | QUICK ALERT SUBSCRIPTION