Deli Manager
2025-06-18T09:09:33+00:00
Choppies Zambia
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https://choppies.co.zm/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Marketing, Sales and Service
Management
2025-06-23T17:00:00+00:00
Zambia
8
Are you a passionate leader with a taste for success? Choppies Supermarkets Limited is looking for a dynamic and experienced Deli Manager to take charge of one of our most vibrant departments. In this role, you will lead with purpose; driving sales, minimizing stock loss, and ensuring every customer enjoys a top-tier del experience. If you thrive in a fast-paced retail environment and have a sharp eye for operational detail, this is your opportunity to make a real impact while delivering quality, flavor and service excellence every day!
Duties & Responsibilities
Merchandising Management
- Executes planograms and merchandising standards 100%.
- Ensures products are handled, packed, and presented as per SOP.
- Maintains stock availability and freshness, rotating and monitoring sell-by dates.
- Identifies fast-moving items to optimize sales and margins.
- Ensures trade readiness and cleanliness at all times.
- Oversees promotional execution and compliance.
- Communicates customer needs to Demand Planning.
Administration
- Monitors waste, stock turnover, and budget performance.
- Ensures records are accurate and visible.
- Oversees equipment maintenance and general upkeep.
Systems
- Conducts frequent stock counts and manages out-of-stock/overstock issues.
- Knowledgeable in the use of Operating systems for stock transfers, markdowns, and reporting.
- Communicates with Demand Planning using reporting tools.
- Processes waste and monitors electronic communication throughout the day.
Staff Management
Communicates priorities, sets targets, and delegates tasks. Manages compliance with policies and procedures.Shares updates from regional meetings and responds to queries. Reviews and adjusts staff schedules using current work plans.
Customer Service
Handles customer queries and provides alternatives for out-of-stock items. Ensures service standards and operational readiness.Maintains working equipment and clean displays.
Food Safety & Hygiene
- Maintains hygiene, housekeeping, and food safety standards.
- Ensures stock rotation and sanitation procedures are followed.
- Manages non-conformances through corrective actions.
- Implements and monitors cleaning schedules.
Experience & Qualification
- 3 years’ experience in the Deli department/Retail food chain outlets/Restaurants
- Bachelor’s Degree/ Diploma & Full Grade 12 Certificate
Skills, abilities, knowledge, licenses, certifications:
- Knowledge of food regulations and safety procedures-certification is required, but may be completed after hiring
- Ability to read and follow complex recipes, Basic computer skills
- Ability to perform in a stressful environment – FMCG (Super store set up) may cause workload to increase tenfold from normal day.
- Must be able to stay calm and focused, Ability to prioritize multiple assignments
- Ability to schedule tasks in order to meet delivery deadlines
- Supervisory skills – ability to train Employees to use time efficiently and to be uncompromising regarding product quality.
Physical Exam Required: Medical Report & Police Clearance
Duties & Responsibilities Merchandising Management Executes planograms and merchandising standards 100%. Ensures products are handled, packed, and presented as per SOP. Maintains stock availability and freshness, rotating and monitoring sell-by dates. Identifies fast-moving items to optimize sales and margins. Ensures trade readiness and cleanliness at all times. Oversees promotional execution and compliance. Communicates customer needs to Demand Planning. Administration Monitors waste, stock turnover, and budget performance. Ensures records are accurate and visible. Oversees equipment maintenance and general upkeep. Systems Conducts frequent stock counts and manages out-of-stock/overstock issues. Knowledgeable in the use of Operating systems for stock transfers, markdowns, and reporting. Communicates with Demand Planning using reporting tools. Processes waste and monitors electronic communication throughout the day. Staff Management Communicates priorities, sets targets, and delegates tasks. Manages compliance with policies and procedures.Shares updates from regional meetings and responds to queries. Reviews and adjusts staff schedules using current work plans. Customer Service Handles customer queries and provides alternatives for out-of-stock items. Ensures service standards and operational readiness.Maintains working equipment and clean displays. Food Safety & Hygiene Maintains hygiene, housekeeping, and food safety standards. Ensures stock rotation and sanitation procedures are followed. Manages non-conformances through corrective actions. Implements and monitors cleaning schedules.
Knowledge of food regulations and safety procedures-certification is required, but may be completed after hiring Ability to read and follow complex recipes, Basic computer skills Ability to perform in a stressful environment – FMCG (Super store set up) may cause workload to increase tenfold from normal day. Must be able to stay calm and focused, Ability to prioritize multiple assignments Ability to schedule tasks in order to meet delivery deadlines Supervisory skills – ability to train Employees to use time efficiently and to be uncompromising regarding product quality.
Experience & Qualification 3 years’ experience in the Deli department/Retail food chain outlets/Restaurants Bachelor’s Degree/ Diploma & Full Grade 12 Certificate
JOB-6852824d200fd
Vacancy title:
Deli Manager
[Type: FULL_TIME, Industry: Marketing, Sales and Service, Category: Management]
Jobs at:
Choppies Zambia
Deadline of this Job:
Monday, June 23 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Wednesday, June 18 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Are you a passionate leader with a taste for success? Choppies Supermarkets Limited is looking for a dynamic and experienced Deli Manager to take charge of one of our most vibrant departments. In this role, you will lead with purpose; driving sales, minimizing stock loss, and ensuring every customer enjoys a top-tier del experience. If you thrive in a fast-paced retail environment and have a sharp eye for operational detail, this is your opportunity to make a real impact while delivering quality, flavor and service excellence every day!
Duties & Responsibilities
Merchandising Management
- Executes planograms and merchandising standards 100%.
- Ensures products are handled, packed, and presented as per SOP.
- Maintains stock availability and freshness, rotating and monitoring sell-by dates.
- Identifies fast-moving items to optimize sales and margins.
- Ensures trade readiness and cleanliness at all times.
- Oversees promotional execution and compliance.
- Communicates customer needs to Demand Planning.
Administration
- Monitors waste, stock turnover, and budget performance.
- Ensures records are accurate and visible.
- Oversees equipment maintenance and general upkeep.
Systems
- Conducts frequent stock counts and manages out-of-stock/overstock issues.
- Knowledgeable in the use of Operating systems for stock transfers, markdowns, and reporting.
- Communicates with Demand Planning using reporting tools.
- Processes waste and monitors electronic communication throughout the day.
Staff Management
Communicates priorities, sets targets, and delegates tasks. Manages compliance with policies and procedures.Shares updates from regional meetings and responds to queries. Reviews and adjusts staff schedules using current work plans.
Customer Service
Handles customer queries and provides alternatives for out-of-stock items. Ensures service standards and operational readiness.Maintains working equipment and clean displays.
Food Safety & Hygiene
- Maintains hygiene, housekeeping, and food safety standards.
- Ensures stock rotation and sanitation procedures are followed.
- Manages non-conformances through corrective actions.
- Implements and monitors cleaning schedules.
Experience & Qualification
- 3 years’ experience in the Deli department/Retail food chain outlets/Restaurants
- Bachelor’s Degree/ Diploma & Full Grade 12 Certificate
Skills, abilities, knowledge, licenses, certifications:
- Knowledge of food regulations and safety procedures-certification is required, but may be completed after hiring
- Ability to read and follow complex recipes, Basic computer skills
- Ability to perform in a stressful environment – FMCG (Super store set up) may cause workload to increase tenfold from normal day.
- Must be able to stay calm and focused, Ability to prioritize multiple assignments
- Ability to schedule tasks in order to meet delivery deadlines
- Supervisory skills – ability to train Employees to use time efficiently and to be uncompromising regarding product quality.
Physical Exam Required: Medical Report & Police Clearance
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
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