Background information about the job or company (e.g., role context, company overview)

Zambeef Products PLC is the largest integrated cold chain food products and agribusiness company in Zambia and one of the largest in the Southern Africa region. It is involved in the primary production, processing, distribution, and retailing of beef, chicken, pork, eggs, dairy, fish, flour, stock feed, and day-old chicks throughout Zambia and the surrounding region.

Zambeef Products PLC is an equal opportunity employer. We are looking to recruit an enthusiastic candidate for the role outlined below. Women are therefore encouraged to apply.

Responsibilities or duties

Developing and implementing daily and weekly distribution schedules to ensure timely deliveries. Collaborate with internal departments (Retail, Production, and Transport) to ensure smooth order fulfilment and delivery processes. Oversee inventory movements to maintain accurate records and prevent shortages or excess stock.

Planning and coordinating the transportation of cold chain products Collaborate with transport team, suppliers, and internal teams to optimize delivery routes and schedules. Oversee the loading and unloading processes to maintain product integrity.

Establishing and maintaining standard operating procedures (SOPs) for cold chain management. Conducting regular audits and inspections to ensure compliance with SOPs and regulatory requirements. Implement corrective actions for any deviations from temperature control standards.

Ordering, Processing & Documentation: Reviewing and verifying dispatch paperwork, including invoices, delivery notes, and manifests. Ensure all orders are processed accurately and meet customer requirements before dispatch. Maintain comprehensive records of all distribution activities for audits and performance analysis.

Risk Management: Identifying potential risks in the cold chain process and develop mitigation strategies. Respond to and resolve any issues or emergencies related to temperature control.

Team Leadership and Performance Management: Supervising dispatch staff to ensure adherence to company protocols and timelines. Conduct training sessions for staff on distribution best practices and safety measures. Tracking distribution key performance indicators (KPIs) and provide reports to the Distribution Manager.

Compliance and Reporting: Preparing and submitting daily, weekly and monthly reports on cold chain delivery performance, departure adherence, truck fill, order line fill completion and dispatch performance.

Qualifications or requirements (e.g., education, skills)

Full Grade 12 Certificate with 5 credits.

Degree in Supply Chain Management, Logistics, Business Administration, or a related field.

Certification in cold chain logistics is a plus.

Detailed process and analytical ability.

Strong verbal / investigative reasoning ability.

Customer Service orientated

Results driven, and a passion for excellence

Ability to establish and maintain effective relationships with external customers and Retail Chain management.

Experience needed

Minimum of 5 years of experience in cold chain management, logistics, or a related field. Experience in FMCG

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

NB. All applicants must verify their local qualifications and/or verify and evaluate their foreign qualifications with the Zambia Qualifications Authority.

Zambeef Products PLC values gender diversity in the recruitment process, and as we promote gender equality, women are strongly encouraged to apply.

Only shortlisted candidates will be contacted.

• Developing and implementing daily and weekly distribution schedules to ensure timely deliveries.
• Collaborate with internal departments (Retail, Production, and Transport) to ensure smooth order fulfilment and delivery processes.
• Oversee inventory movements to maintain accurate records and prevent shortages or excess stock.
• Planning and coordinating the transportation of cold chain products.
• Collaborate with transport team, suppliers, and internal teams to optimize delivery routes and schedules.
• Oversee the loading and unloading processes to maintain product integrity.
• Establishing and maintaining standard operating procedures (SOPs) for cold chain management.
• Conducting regular audits and inspections to ensure compliance with SOPs and regulatory requirements.
• Implement corrective actions for any deviations from temperature control standards.
• Reviewing and verifying dispatch paperwork, including invoices, delivery notes, and manifests.
• Ensure all orders are processed accurately and meet customer requirements before dispatch.
• Maintain comprehensive records of all distribution activities for audits and performance analysis.
• Identifying potential risks in the cold chain process and develop mitigation strategies.
• Respond to and resolve any issues or emergencies related to temperature control.
• Supervising dispatch staff to ensure adherence to company protocols and timelines.
• Conduct training sessions for staff on distribution best practices and safety measures.
• Tracking distribution key performance indicators (KPIs) and provide reports to the Distribution Manager.
• Preparing and submitting daily, weekly and monthly reports on cold chain delivery performance, departure adherence, truck fill, order line fill completion and dispatch performance.

• Detailed process and analytical ability.
• Strong verbal / investigative reasoning ability.
• Customer Service orientated
• Results driven, and a passion for excellence
• Ability to establish and maintain effective relationships with external customers and Retail Chain management.

• Full Grade 12 Certificate with 5 credits.
• Degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Certification in cold chain logistics is a plus.