Mission/Core Purpose of the Job:

To provide administrative support to Managing Director and department and follow through general office management procedures to facilitate smooth operations of the Entity.

Key Responsibilities:

• Coordinates and manages the Managing Director’s calendar, scheduling meetings, appointments, and travel arrangements;
• Prioritizes and optimizes the Managing Director’s schedule to ensure efficient use of time and resources;
• Serves as the primary point of contact for internal and external communications, screening and directing inquiries as appropriate;
• Manages email correspondence, drafting responses and ensuring timely follow-up on action items;
• Prepares and edits documents, presentations and reports for the Managing Director to maintain a high standard of accuracy and professionalism;
• Handles confidential information with discretion and integrity, maintaining strict confidentiality at all times;
• Assists in the planning, coordination and execution of strategic projects and initiatives led by the Managing Director;
• Tracks project milestones, deadlines and deliverables, providing regular updates and support to ensure successful outcomes;
• Anticipates the Managing Director’s needs and proactively provides support to enhance productivity and effectiveness;
• Prepares briefing materials, agendas and documentation for meetings, ensuring the Managing Director is well prepared for engagements with senior executives, clients and partners;
• Coordinates meetings and events involving the Managing Director, managing logistics and ensuring a seamless experience for participants;
• Provides strategic input and assistance to the Managing Director in decision-making processes, offering insights and analysis as needed;
• Collaborates with cross-functional teams to drive organizational priorities and initiatives forward;
• Organizes and prepares for meetings, including gathering documents and attending to logistics;
• Makes travel arrangements for the Managing Director and the entire organization, and handles travel receipts;
• Raises purchase requisitions (PRs) for the organization.

Candidate Requirements

• Grade 12 certificate with 5 credits or better, including Mathematics and English;
• Bachelor’s degree in business administration or a related field;
• Three (3) years of experience in an administrative role, preferably in a Fintech environment, handling general office responsibilities and procedures;
• Customer Service training;
• Records Management.

• Coordinates and manages the Managing Director’s calendar, scheduling meetings, appointments, and travel arrangements;
• Prioritizes and optimizes the Managing Director’s schedule to ensure efficient use of time and resources;
• Serves as the primary point of contact for internal and external communications, screening and directing inquiries as appropriate;
• Manages email correspondence, drafting responses and ensuring timely follow-up on action items;
• Prepares and edits documents, presentations and reports for the Managing Director to maintain a high standard of accuracy and professionalism;
• Handles confidential information with discretion and integrity, maintaining strict confidentiality at all times;
• Assists in the planning, coordination and execution of strategic projects and initiatives led by the Managing Director;
• Tracks project milestones, deadlines and deliverables, providing regular updates and support to ensure successful outcomes;
• Anticipates the Managing Director’s needs and proactively provides support to enhance productivity and effectiveness;
• Prepares briefing materials, agendas and documentation for meetings, ensuring the Managing Director is well prepared for engagements with senior executives, clients and partners;
• Coordinates meetings and events involving the Managing Director, managing logistics and ensuring a seamless experience for participants;
• Provides strategic input and assistance to the Managing Director in decision-making processes, offering insights and analysis as needed;
• Collaborates with cross-functional teams to drive organizational priorities and initiatives forward;
• Organizes and prepares for meetings, including gathering documents and attending to logistics;
• Makes travel arrangements for the Managing Director and the entire organization, and handles travel receipts;
• Raises purchase requisitions (PRs) for the organization.

• Customer Service
• Records Management

• Grade 12 certificate with 5 credits or better, including Mathematics and English;
• Bachelor’s degree in business administration or a related field;
• Three (3) years of experience in an administrative role, preferably in a Fintech environment, handling general office responsibilities and procedures;