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Vacancy title:
Fine Dining Restaurant Supervisor
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Restaurant & Hospitality]
Jobs at:
Ciela Resort & Spa
Deadline of this Job:
Friday, May 9 2025
Duty Station:
Zambia | Lusaka | Zambia
Summary
Date Posted: Sunday, May 4 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Position Overview:
The Fine Dining Restaurant Supervisor will support the Restaurant Manager in overseeing the daily operations of our fine dining restaurant, ensuring guests receive outstanding service in an elegant and refined setting. The ideal candidate will be service-oriented, detail-focused, and experienced in high-end restaurant environments.
Key Responsibilities:
- Assist in the day-to-day management of restaurant operations to ensure smooth service delivery
- Lead and motivate the service team to provide an exceptional guest experience
- Supervise restaurant staff and support training efforts to maintain service excellence
- Oversee reservations, table arrangements, and guest seating
- Address guest inquiries and resolve service concerns promptly and professionally
- Ensure adherence to hygiene, safety, and fine dining service standards
- Collaborate with kitchen staff to maintain a seamless flow between the front and back of house
- Assist in stock control, ordering supplies, and monitoring usage
- Prepare basic reports and updates for the Restaurant Manager
Qualifications:
- Minimum 2–3 years of experience in a supervisory role within a fine dining or upscale restaurant
- Strong leadership and team coordination skills
- Excellent communication and customer service abilities
- In-depth knowledge of food service protocols, fine dining etiquette, and wine pairing
- Ability to multitask in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays as required
- Formal hospitality training or certification is an added advantage
- Professional appearance and demeanor
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
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