Background

We are seeking an experienced and organized Housekeeping Supervisor to oversee housekeeping operations and ensure high standards of cleanliness, hygiene, and guest satisfaction.

Key Responsibilities

Supervise and coordinate daily housekeeping activities

Allocate duties and prepare staff duty rosters

Inspect guest rooms and public areas to ensure cleanliness standards are met

Train housekeeping staff on cleaning procedures and safety standards

Monitor stock levels of cleaning supplies and linen

Report maintenance issues and follow up on repairs

Ensure compliance with health, safety, and hygiene regulations

Handle guest requests and complaints professionally

Qualifications & Requirements

Grade 12 Certificate (Diploma in Hospitality is an advantage)

Minimum of 2–3 years’ experience in housekeeping, with supervisory experience preferred

Strong leadership and organizational skills

Knowledge of housekeeping equipment, chemicals, and procedures

Good communication and reporting skills

• Supervise and coordinate daily housekeeping activities
• Allocate duties and prepare staff duty rosters
• Inspect guest rooms and public areas to ensure cleanliness standards are met
• Train housekeeping staff on cleaning procedures and safety standards
• Monitor stock levels of cleaning supplies and linen
• Report maintenance issues and follow up on repairs
• Ensure compliance with health, safety, and hygiene regulations
• Handle guest requests and complaints professionally

• Strong leadership and organizational skills
• Knowledge of housekeeping equipment, chemicals, and procedures
• Good communication and reporting skills

• Grade 12 Certificate (Diploma in Hospitality is an advantage)