Key Responsibilities:

• Sell and serve customers at the parts counter, via phone, and email, providing expert advice and product recommendations
• Assist customers to identify correct parts using catalogues and/or systems.
• Maintain inventory records, stock levels, and assist in ordering parts, including receiving and storing new stock.
• Process sales transactions, manage quotes, invoices and handle customer inquiries efficiently.
• Build strong relationships with trade customers (mechanics, workshops) and retail clients.
• Provide professional advice on parts, pricing, and availability.
• Achieve monthly parts sales targets and support warehouse management.
• Ensure proper display and arrangement of parts in the parts department.

Qualifications & Skills:

• Certificate or Diploma in Automotive, Mechanical, Parts management, or related field.
• Minimum of 3three (3) previous experience in an automotive parts sales or automotive environment is preferred.
• Excellent customer service skills with the patience and ability to assist both technical and non-technical customers.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment.
• Strong mechanical knowledge and the ability to identify parts based on vehicle make, model, and VIN numbers. Proficiency in using parts cataloguing software.
• High level of accuracy is crucial for identifying the correct parts and processing orders.
• Ability to manage multiple tasks in a fast-paced environment and maintain a tidy and well-organized work area.
• Collaborative spirit with the ability to work effectively within a team.
• A valid driver's license is essential.

• Sell and serve customers at the parts counter, via phone, and email, providing expert advice and product recommendations
• Assist customers to identify correct parts using catalogues and/or systems.
• Maintain inventory records, stock levels, and assist in ordering parts, including receiving and storing new stock.
• Process sales transactions, manage quotes, invoices and handle customer inquiries efficiently.
• Build strong relationships with trade customers (mechanics, workshops) and retail clients.
• Provide professional advice on parts, pricing, and availability.
• Achieve monthly parts sales targets and support warehouse management.
• Ensure proper display and arrangement of parts in the parts department.

• Excellent customer service skills with the patience and ability to assist both technical and non-technical customers.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment.
• Strong mechanical knowledge and the ability to identify parts based on vehicle make, model, and VIN numbers.
• Proficiency in using parts cataloguing software.
• High level of accuracy is crucial for identifying the correct parts and processing orders.
• Ability to manage multiple tasks in a fast-paced environment and maintain a tidy and well-organized work area.
• Collaborative spirit with the ability to work effectively within a team.

• Certificate or Diploma in Automotive, Mechanical, Parts management, or related field.
• Minimum of three (3) previous experience in an automotive parts sales or automotive environment is preferred.
• A valid driver's license is essential.