Summary
Date Posted: Monday, December 11 2023, Base Salary: Not Disclosed

JOB DETAILS:
Description
We are looking for a talented POWER GENERATION FIELD SERVICE TECHNICIAN – MECHANICAL H.E.R to join our team specializing in SERVICE for our DISTRIBUTION BUSINESS SEGMENT in KITWE, COPPERBELT, ZAMBIA.
In this role, the candidate will make an impact in the following ways:
• Engine Systems Interactions – Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
• Power Generation Systems Knowledge – Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and investigates Power Generation system operation and integration (switch gear, power system controls, uninterruptable power supply, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
• Product Repair and Maintenance – Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
• Electronic Service Tool Application – Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
• Diagnostics Application – Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
• Technical Escalation – Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.

To be successful in this role the candidate will need the following:
• Apprentice Certified Power Generation/ Electrical Technician, H.E.R
• Electrical knowledge will be added advantage
• Vocational diploma from relevant technical institution
• Valid Silicosis, driver’s license and must be a member of EIZ

• Job SERVICE
• Primary Location Zambia-Copperbelt-Kitwe-Zambia, Kitwe, Distributor Branch
• Job Type Shop
• Recruitment Job Type Technician
• Job Posting Oct 19, 2023, 7:08:29 AM
• Unposting Date Ongoing
• Organization Distribution Business
• Role Category Hybrid – Potential for Partial Remote
• Relocation Package Ineligible
• Req ID: 230009I4
• This position may require licensing for compliance with export controls or sanctions regulations.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• Interested and qualified? click here to apply

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