Rapid Response Manager
2025-07-26T07:44:37+00:00
Magnum Security Services Limited
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https://www.greatzambiajobs.com/jobs/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Law, Public Safety, Corrections and Security
Management
2025-07-29T17:00:00+00:00
Zambia
8
JOB PURPOSE
Magnum Security Company is seeking a dynamic and experienced Rapid Response Manager to oversee and coordinate the company’s emergency and rapid response operations. The successful candidate will lead the rapid response teams, ensure efficient deployment to security incidents, maintain operational readiness of vehicles and equipment, and uphold client safety and satisfaction in high-pressure situations.
KEY RESPONSIBILITIES
. Plan, direct, and supervise all rapid response operations to ensure swift and effective handling of security incidents.
- Lead, train, and manage a team of rapid response officers to maintain high levels of readiness, discipline, and professionalism.
- Coordinate real-time deployment of response teams to alarm activations, emergencies, or distress calls from clients.
- Monitor GPS and radio communications to ensure efficient routing and dispatching of response units.
- Ensure all response vehicles are fully operational, fueled, and equipped with necessary tools at all times.
- Develop and implement response protocols, incident escalation procedures, and operational checklists.
- Maintain incident logs and generate accurate, timely reports on all rapid response activities.
- Liaise with clients, police, and emergency services during and after incidents.
- Conduct periodic drills and simulations to test team readiness and improve response time.
- Investigate and report on all incidents attended by rapid response teams.
- Collaborate with other departments (control room, patrol, technical) for seamless service delivery.
NATURE OF DECISION MAKING
a) Strategic
b) Financial
c) Analytical
QUALIFICATIONS:
- Grade 12 Certificate with 5 ‘O’ levels with credit or better in Mathematics and English
- Diploma in Security Management
- . Valid driver’s license with a clean driving record. Additional certifications or endorsements related to emergency vehicle operation are a plus.
EXPERIENCE:
- Minimum At least 5 years of experience in a supervisory security role, with 3 years in rapid response or tactical operations.
- ATTRIBUTES & SKILLS
- Excellent leadership and decision-making skills under pressure.
- Strong situational awareness and risk assessment capabilities.
- Effective communication and interpersonal skills.
- High level of integrity, discipline, and professionalism.
- Ability to work flexible hours, including nights, weekends, and on-call duty.
- Strong organizational and time-management skills.
Plan, direct, and supervise all rapid response operations to ensure swift and effective handling of security incidents. Lead, train, and manage a team of rapid response officers to maintain high levels of readiness, discipline, and professionalism. Coordinate real-time deployment of response teams to alarm activations, emergencies, or distress calls from clients. Monitor GPS and radio communications to ensure efficient routing and dispatching of response units. Ensure all response vehicles are fully operational, fueled, and equipped with necessary tools at all times. Develop and implement response protocols, incident escalation procedures, and operational checklists. Maintain incident logs and generate accurate, timely reports on all rapid response activities. Liaise with clients, police, and emergency services during and after incidents. Conduct periodic drills and simulations to test team readiness and improve response time. Investigate and report on all incidents attended by rapid response teams. Collaborate with other departments (control room, patrol, technical) for seamless service delivery.
Grade 12 Certificate with 5 ‘O’ levels with credit or better in Mathematics and English Diploma in Security Management . Valid driver’s license with a clean driving record. Additional certifications or endorsements related to emergency vehicle operation are a plus. EXPERIENCE: Minimum At least 5 years of experience in a supervisory security role, with 3 years in rapid response or tactical operations. ATTRIBUTES & SKILLS Excellent leadership and decision-making skills under pressure. Strong situational awareness and risk assessment capabilities. Effective communication and interpersonal skills. High level of integrity, discipline, and professionalism. Ability to work flexible hours, including nights, weekends, and on-call duty. Strong organizational and time-management skills.
JOB-68848765f1b54
Vacancy title:
Rapid Response Manager
[Type: FULL_TIME, Industry: Law, Public Safety, Corrections and Security, Category: Management]
Jobs at:
Magnum Security Services Limited
Deadline of this Job:
Tuesday, July 29 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Saturday, July 26 2025, Base Salary: Not Disclosed
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JOB DETAILS:
JOB PURPOSE
Magnum Security Company is seeking a dynamic and experienced Rapid Response Manager to oversee and coordinate the company’s emergency and rapid response operations. The successful candidate will lead the rapid response teams, ensure efficient deployment to security incidents, maintain operational readiness of vehicles and equipment, and uphold client safety and satisfaction in high-pressure situations.
KEY RESPONSIBILITIES
. Plan, direct, and supervise all rapid response operations to ensure swift and effective handling of security incidents.
- Lead, train, and manage a team of rapid response officers to maintain high levels of readiness, discipline, and professionalism.
- Coordinate real-time deployment of response teams to alarm activations, emergencies, or distress calls from clients.
- Monitor GPS and radio communications to ensure efficient routing and dispatching of response units.
- Ensure all response vehicles are fully operational, fueled, and equipped with necessary tools at all times.
- Develop and implement response protocols, incident escalation procedures, and operational checklists.
- Maintain incident logs and generate accurate, timely reports on all rapid response activities.
- Liaise with clients, police, and emergency services during and after incidents.
- Conduct periodic drills and simulations to test team readiness and improve response time.
- Investigate and report on all incidents attended by rapid response teams.
- Collaborate with other departments (control room, patrol, technical) for seamless service delivery.
NATURE OF DECISION MAKING
a) Strategic
b) Financial
c) Analytical
QUALIFICATIONS:
- Grade 12 Certificate with 5 ‘O’ levels with credit or better in Mathematics and English
- Diploma in Security Management
- . Valid driver’s license with a clean driving record. Additional certifications or endorsements related to emergency vehicle operation are a plus.
EXPERIENCE:
- Minimum At least 5 years of experience in a supervisory security role, with 3 years in rapid response or tactical operations.
- ATTRIBUTES & SKILLS
- Excellent leadership and decision-making skills under pressure.
- Strong situational awareness and risk assessment capabilities.
- Effective communication and interpersonal skills.
- High level of integrity, discipline, and professionalism.
- Ability to work flexible hours, including nights, weekends, and on-call duty.
- Strong organizational and time-management skills.
Work Hours: 8
Experience in Months: 60
Level of Education: associate degree
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