About the Role

We are hiring two (2) Regional Sales Manager to support the implementation of field operations for a national agency banking expansion project. The ideal candidates will assist in supervising field officers, ensuring high-quality recruitment outputs, and maintaining agent activation and compliance standards.

Key Responsibilities

• Support the Regional Sales Manager in daily management and coordination of field teams.
• Supervise regional TDRs and support the achievement of recruitment and activation targets.
• Ensure quality KYC collection, verification, and submission.
• Conduct agent training and refresher sessions.
• Track field performance, monitor agent activity levels, and enforce compliance.
• Conduct field audits to verify agent existence, activation, and operational readiness.
• Assist in compiling weekly and monthly performance reports.
• Provide on-the-ground support and escalate performance gaps or operational challenges.

Minimum Requirements

• Certificate, Diploma, or Degree in Business, Marketing, Banking, or related field.
• Minimum 2 years of experience in field supervision, fintech, mobile money, or banking.
• Strong understanding of onboarding processes, KYC requirements, and compliance.
• Ability to supervise and motivate field personnel.
• Excellent communication and problem-solving skills.
• Willingness to travel frequently.
• Membership or eligibility for membership with a professional body such as the Zambia Institute of Marketing (ZIM) will be an added advantage.

• Support the Regional Sales Manager in daily management and coordination of field teams.
• Supervise regional TDRs and support the achievement of recruitment and activation targets.
• Ensure quality KYC collection, verification, and submission.
• Conduct agent training and refresher sessions.
• Track field performance, monitor agent activity levels, and enforce compliance.
• Conduct field audits to verify agent existence, activation, and operational readiness.
• Assist in compiling weekly and monthly performance reports.
• Provide on-the-ground support and escalate performance gaps or operational challenges.

• Strong understanding of onboarding processes, KYC requirements, and compliance.
• Ability to supervise and motivate field personnel.
• Excellent communication and problem-solving skills.
• Willingness to travel frequently.

• Certificate, Diploma, or Degree in Business, Marketing, Banking, or related field.
• Minimum 2 years of experience in field supervision, fintech, mobile money, or banking.
• Membership or eligibility for membership with a professional body such as the Zambia Institute of Marketing (ZIM) will be an added advantage.