Vacancy title:
Relationship Manager – SME Banking

[Type: FULL_TIME, Industry: Banking, Category: Customer Service]

Jobs at:
United Bank for Africa (Z) Ltd ( UBA )

Deadline of this Job:
Thursday, May 15 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Tuesday, May 6 2025, Base Salary: Not Disclosed

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Learn more about United Bank for Africa (Z) Ltd ( UBA )
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JOB DETAILS:

Essential Information:

To establish and maintain positive customer relationships through a bundle of new and existing products

Reporting Relationships:

Functionally reports to the Heads; SME Banking

Job Duties:

• Acquisition of new customers for SME Banking by aggressively marketing the bank’s products to improve deposit liability growth
• Prepare documentation on the creation of risk assets to increase business office profitability
• Aggressively market the bank’s products to ensure favourable market response and optimum build-up of revenue.
• Cross-selling of existing and new products to existing and new clients and effective relationship management.
• Ensure the reactivation of dormant accounts and relationships to improve deposit liability growth and profitability.
• Making calls and visiting business customers as well as attending meetings
• Implementing the delivery of marketing strategies and targets
• Processing data to produce accurate facts, figures, and reports
• Facilitating, establishing and maintaining effective relationships with new and existing customers

Key Performance Indicators:

Must deliver on all financial targets
Achieve approved SME Banking account volumes
Achieve assigned PBT targets

Skills:

• Ability to evaluate needs of customers, and determine what products or service would best serve those needs
• Interpersonal and communications skills.
• Selling and marketing skills
• Must be self-solution driven, proactive and have acceptable knowledge of the business environment

Job Requirements & Knowledge:

1. Must exhibit drive energy, aggression and passion for business development and acquisition
2. Must be technology savvy

Application requirements:

• Minimum educational level – Bachelor’s degree with credit or better in any relevant area of discipline
• Full Grade Twelve School Certificate with five (5) Credits including English and Mathematics
• ZAQA verified certificates
• Two (2) to four (4) years cognate experience

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

• Qualified candidates meeting the above requirements must send copies of their CV, a cover letter and academic qualifications  in a single document to before the 15th of May, 2025.

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