Vacancy title:
Restaurant Supervisor - Indigenous Zambian Cuisine Restaurant

[Type: FULL_TIME, Industry: Business Management and Administration, Category: Restaurant & Hospitality]

Jobs at:
Private

Deadline of this Job:
Thursday, May 15 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Thursday, May 1 2025, Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about Private
Private jobs in Zambia

JOB DETAILS:

• Job Type: Full-time
• Age Range: 26 to 50 years
• Experience: Minimum of 5 years in a restaurant supervisor role
• Responsibilities:
  • Oversee daily restaurant operations, ensuring high standards of service and customer satisfaction.
  • Lead, motivate, and manage staff to achieve operational goals and maintain a positive work environment.
  • Delegate tasks effectively, fostering teamwork and resolving conflicts among staff or with customers.
  • Ensure exceptional customer service, addressing complaints and maintaining professional etiquette.
  • Manage schedules, inventory, and food costs while enforcing food safety and hygiene standards.
  • Handle financial tasks, including budgeting, cost control, and revenue generation.
  • Operate and manage cash registers, point-of-sale (POS) systems, and mobile money transactions.
  • Conduct market research to innovate and grow the customer base by staying competitive.
• Required Skills:
  • Leadership & Staff Management: Strong ability to motivate, guide, and manage staff, delegate tasks, and resolve conflicts.
  • Customer Service & Communication: Exceptional customer service skills, professional communication, active listening, and problem-solving.
  • Operations & Management: Excellent organizational skills, inventory management, and knowledge of food safety regulations.
  • Financial Acumen: Understanding of budgeting, cost control, and revenue generation.
  • Technology Proficiency: Familiarity with cash registers, POS systems, and mobile money transactions.
  • Other Skills: Attention to detail, adaptability, time management, and market research for innovation.
• Additional Requirements:
  • Provide details of two referees (previous employers).

Work Hours: 8

Experience in Months: 60

Level of Education: professional certificate

Job application procedure

• If you believe you are suitable for this position, please submit your application by inbox:
• Contact: Message via inbox to 0966828552.

All Jobs | QUICK ALERT SUBSCRIPTION