Sales & Collections Clerk
2025-08-28T12:24:59+00:00
Kalene Lending
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https://www.greatzambiajobs.com/jobs/
FULL_TIME
Lusaka, Matero
Lusaka
10101
Zambia
Financial Services
Sales & Retail
2025-09-05T17:00:00+00:00
Zambia
8
Job Overview: The candidate’s main role is to conduct sales and marketing and enhance brand visibility within the catchment area. The role will also involve efficient and effective collection of Debt.
Key Responsibilities
Promote Kalene products through proactive sales efforts and distribute promotional materials in designated areas to raise brand awareness.
Aggressively achieve weekly Branch targets in both loan disbursements, and collections. The candidate is expected to successfully disburse at least 8 applications per Week with 3 being new business and collect 90% or above of the Weekly Target.
Handle client inquiries, complaints, and suggestions with professionalism and courtesy, ensuring zero complaints.
Provide regular competitive intelligence reports to management by analyzing activities within the microfinance industry.
Process client applications promptly and escalate any uncertainties to management.
Ensure accurate data entry both in the system and on client contract forms to optimize collection efficiency.
Monitor loans within assigned areas and identify and report early signs of potential defaults. Portfolio at risk rate must be 5% or below.
Recommend delinquent loans for legal action when necessary.
Cultivate and expand a robust network within the assigned catchment area to drive business growth through client referrals and enhanced collections.
Render support to other Departments and any other duties as assigned by your Supervisor.
Job Qualifications & Requirements:
- Grade 12 certificate.
- A Diploma in any Business related course is an added advantage.
- Good command of English and Nyanja.
- At-least a Credit in English & mathematics.
- Must be based in Matero.
- Must be 30 years or below.
Work Experience:
Relevant experience as a sales agent in the Microfinance Sector is preferred.
Skills:
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and familiar with Loan Management Systems is an added advantage.
- Result driven – Candidate must be able to meet or exceed targets in Loan origination and Debt collections.
Attributes:
- Transparent
- Integrity
- Diligence
- Problem solving
- Self-Starter
Promote Kalene products through proactive sales efforts and distribute promotional materials in designated areas to raise brand awareness. Aggressively achieve weekly Branch targets in both loan disbursements, and collections. The candidate is expected to successfully disburse at least 8 applications per Week with 3 being new business and collect 90% or above of the Weekly Target. Handle client inquiries, complaints, and suggestions with professionalism and courtesy, ensuring zero complaints. Provide regular competitive intelligence reports to management by analyzing activities within the microfinance industry. Process client applications promptly and escalate any uncertainties to management. Ensure accurate data entry both in the system and on client contract forms to optimize collection efficiency. Monitor loans within assigned areas and identify and report early signs of potential defaults. Portfolio at risk rate must be 5% or below. Recommend delinquent loans for legal action when necessary. Cultivate and expand a robust network within the assigned catchment area to drive business growth through client referrals and enhanced collections. Render support to other Departments and any other duties as assigned by your Supervisor.
Grade 12 certificate. A Diploma in any Business related course is an added advantage. Good command of English and Nyanja. At-least a Credit in English & mathematics. Must be based in Matero. Must be 30 years or below. Work Experience: Relevant experience as a sales agent in the Microfinance Sector is preferred.
JOB-68b04a9bcf2f1
Vacancy title:
Sales & Collections Clerk
[Type: FULL_TIME, Industry: Financial Services, Category: Sales & Retail]
Jobs at:
Kalene Lending
Deadline of this Job:
Friday, September 5 2025
Duty Station:
Lusaka, Matero | Lusaka | Zambia
Summary
Date Posted: Thursday, August 28 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Job Overview: The candidate’s main role is to conduct sales and marketing and enhance brand visibility within the catchment area. The role will also involve efficient and effective collection of Debt.
Key Responsibilities
Promote Kalene products through proactive sales efforts and distribute promotional materials in designated areas to raise brand awareness.
Aggressively achieve weekly Branch targets in both loan disbursements, and collections. The candidate is expected to successfully disburse at least 8 applications per Week with 3 being new business and collect 90% or above of the Weekly Target.
Handle client inquiries, complaints, and suggestions with professionalism and courtesy, ensuring zero complaints.
Provide regular competitive intelligence reports to management by analyzing activities within the microfinance industry.
Process client applications promptly and escalate any uncertainties to management.
Ensure accurate data entry both in the system and on client contract forms to optimize collection efficiency.
Monitor loans within assigned areas and identify and report early signs of potential defaults. Portfolio at risk rate must be 5% or below.
Recommend delinquent loans for legal action when necessary.
Cultivate and expand a robust network within the assigned catchment area to drive business growth through client referrals and enhanced collections.
Render support to other Departments and any other duties as assigned by your Supervisor.
Job Qualifications & Requirements:
- Grade 12 certificate.
- A Diploma in any Business related course is an added advantage.
- Good command of English and Nyanja.
- At-least a Credit in English & mathematics.
- Must be based in Matero.
- Must be 30 years or below.
Work Experience:
Relevant experience as a sales agent in the Microfinance Sector is preferred.
Skills:
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and familiar with Loan Management Systems is an added advantage.
- Result driven – Candidate must be able to meet or exceed targets in Loan origination and Debt collections.
Attributes:
- Transparent
- Integrity
- Diligence
- Problem solving
- Self-Starter
Work Hours: 8
Experience in Months: 24
Level of Education: associate degree
Job application procedure
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