Vacancy title:
Sales & Marketing Officer

[Type: FULL_TIME, Industry: Financial Services, Category: Sales & Retail]

Jobs at:
Zambou Financial Services

Deadline of this Job:
Friday, June 13 2025

Duty Station:
Kitwe | Kitwe | Zambia

Summary
Date Posted: Thursday, June 12 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Location: Kitwe
Reports To: Marketing Manager
Experience Required: Minimum 2 years in a similar role

Job Objective

To apply principles of sales and marketing in acquiring clients, driving the growth and visibility of Zambou’s products and services. This includes developing and executing strategic sales and marketing plans, managing client relationships, and enhancing the company’s market presence in a dynamic environment.

Key Responsibilities

• Acquire customers and administer employer agreements (MOUs)
• Develop and implement sales strategies aligned with Zambou’s revenue goals
• Identify new market opportunities and create plans to capture them
• Process loans and ensure compliance with all conditions before disbursement
• Monitor and analyze sales performance, adjusting strategies as needed
• Plan and execute marketing campaigns for Zambou’s offerings
• Design promotional materials such as brochures, flyers, and digital content
• Manage social media accounts, website content, and online engagement
• Maintain strong relationships with clients and stakeholders
• Manage client and credit files with accuracy and confidentiality
• Resolve customer queries promptly and professionally
• Represent the institution at community events and networking forums
• Engage with local organizations to boost the institution’s reputation
• Collaborate with stakeholders for brand visibility and social impact
• Conduct market research to identify trends, customer needs, and competitors
• Use insights to inform marketing strategy and business development
• Prepare regular reports on sales metrics, marketing activities, and market trends

Qualifications & Professional Requirements

Education:

• Minimum Diploma in Business Administration, Marketing, Business Management, or Economics

Professional Membership:

• Zambia Institute of Marketing

Work Hours: 8

Experience: No Requirements

Level of Education: associate degree

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