Gas Connect Zambia is seeking a motivated and organized Sales Personnel to join our growing team. The successful candidate will help manage customer requests, coordinate service operations, and ensure excellent customer satisfaction for our gas repairs, installations, and refills .

Main Responsibilities

• Handle customer inquiries via phone, WhatsApp, and email.
• Respond promptly and provide accurate service information.
• Record all requests in the company system and create work orders.
• Coordinate appointments between clients and technicians.
• Verify service details and ensure payments (especially for refills) are completed before dispatch.
• Follow up with clients after service to confirm satisfaction.
• Update and close job records in the CRM system.

Qualifications & Skills

• Minimum Certificate in any Business-related course (Sales, Marketing, Business Administration or related fields)
• Strong communication and customer service skills.
• Ability to multitask and manage time effectively.
• Basic computer knowledge, CRM experience is an advantage.
• High level of professionalism, reliability, and attention to detail.
• Ability to work well in a team and under pressure.

• Handle customer inquiries via phone, WhatsApp, and email.
• Respond promptly and provide accurate service information.
• Record all requests in the company system and create work orders.
• Coordinate appointments between clients and technicians.
• Verify service details and ensure payments (especially for refills) are completed before dispatch.
• Follow up with clients after service to confirm satisfaction.
• Update and close job records in the CRM system.

• Strong communication and customer service skills.
• Ability to multitask and manage time effectively.
• Basic computer knowledge, CRM experience is an advantage.
• High level of professionalism, reliability, and attention to detail.
• Ability to work well in a team and under pressure.

• Minimum Certificate in any Business-related course (Sales, Marketing, Business Administration or related fields)