Sales and Distribution Manager – Health
2025-04-01T17:12:03+00:00
Madison Life Insurance Company Limited
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FULL_TIME
Lusaka
Lusaka
10101
Zambia
Insurance
Sales & Retail
2025-04-04T17:00:00+00:00
Zambia
8
Location: Lusaka – Head Office
Reporting: General Manager – Health
POSITION OVERVIEW
The Sales and Distribution Manager will be responsible for driving the sales of health insurance products through a wide network of distribution channels. This role will manage the day-to-day sales operations, optimize the distribution strategy, build relationships with brokers, agents, and other third-party distributors, and lead a team of sales professionals to achieve business goals.
KEY QUALIFICATIONS, QUALITIES & COMPETENCIES
- Full grade twelve certificate with at least credit in Mathematics & English
- Bachelor’s degree in Business Administration, Marketing or related field. An MBA or relevant advanced degree will be an added advantage.
- Minimum of 5-7 years of experience in sales and distribution management within the insurance industry, preferably in health insurance.
- Proven track record of achieving sales targets and managing sales teams.
- Experience in managing relationships with brokers, agents, and other distributors.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills.
- In-depth knowledge of health insurance products and services.
- Ability to analyze sales data, market trends and competitors.
- Familiarity with CRM software and sales analytics tools.
- Strong problem-solving and decision-making abilities.
KEY RESPONSIBILITIES
Sales Strategy & Execution:
- Develop and implement comprehensive sales strategies to achieve the overall business and revenue targets.
- Monitor market trends, competitor activity, and customer feedback to adjust sales tactics and offerings.
- Design and execute promotional activities to drive customer acquisition and retention.
Distribution Network Management:
- Build and maintain strong relationships with existing distributors, brokers, and agents.
- Identify and establish new distribution channels to expand the reach of the company’s products.
- Optimize the existing distribution network to ensure effective market penetration.
Team Leadership & Development:
- Lead, motivate, and manage a team of sales executives, agents, and distribution partners to meet and exceed sales targets.
- Train and mentor the team on effective sales techniques, product knowledge, and customer relationship management.
- Conduct performance evaluations and set individual development goals for team members.
Sales Monitoring & Reporting:
- Track and analyze sales data to measure performance and identify areas for improvement.
- Provide regular sales reports and performance analysis to senior management.
- Implement corrective actions to address performance gaps and enhance sales productivity.
Customer Relationship Management (CRM):
- Build strong, lasting relationships with key clients and stakeholders.
- Ensure that customers receive excellent service and timely responses to inquiries and issues.
- Work closely with the customer service and operations teams to ensure smooth implementation of policies and services.
Compliance & Regulatory Adherence:
- Ensure all sales activities comply with industry regulations, company policies, and ethical standards.
- Keep up to date with changes in health insurance laws and regulations and ensure the team is informed and compliant.
Market & Product Knowledge:
- Stay abreast of the latest developments in health insurance products, market conditions, and competitors.
- Provide input into product development and pricing strategies based on market insights.
Sales Strategy & Execution: Develop and implement comprehensive sales strategies to achieve the overall business and revenue targets. Monitor market trends, competitor activity, and customer feedback to adjust sales tactics and offerings. Design and execute promotional activities to drive customer acquisition and retention. Distribution Network Management: Build and maintain strong relationships with existing distributors, brokers, and agents. Identify and establish new distribution channels to expand the reach of the company’s products. Optimize the existing distribution network to ensure effective market penetration. Team Leadership & Development: Lead, motivate, and manage a team of sales executives, agents, and distribution partners to meet and exceed sales targets. Train and mentor the team on effective sales techniques, product knowledge, and customer relationship management. Conduct performance evaluations and set individual development goals for team members. Sales Monitoring & Reporting: Track and analyze sales data to measure performance and identify areas for improvement. Provide regular sales reports and performance analysis to senior management. Implement corrective actions to address performance gaps and enhance sales productivity. Customer Relationship Management (CRM): Build strong, lasting relationships with key clients and stakeholders. Ensure that customers receive excellent service and timely responses to inquiries and issues. Work closely with the customer service and operations teams to ensure smooth implementation of policies and services. Compliance & Regulatory Adherence: Ensure all sales activities comply with industry regulations, company policies, and ethical standards. Keep up to date with changes in health insurance laws and regulations and ensure the team is informed and compliant. Market & Product Knowledge: Stay abreast of the latest developments in health insurance products, market conditions, and competitors. Provide input into product development and pricing strategies based on market insights.
Full grade twelve certificate with at least credit in Mathematics & English Bachelor’s degree in Business Administration, Marketing or related field. An MBA or relevant advanced degree will be an added advantage. Minimum of 5-7 years of experience in sales and distribution management within the insurance industry, preferably in health insurance. Proven track record of achieving sales targets and managing sales teams. Experience in managing relationships with brokers, agents, and other distributors. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. In-depth knowledge of health insurance products and services. Ability to analyze sales data, market trends and competitors. Familiarity with CRM software and sales analytics tools. Strong problem-solving and decision-making abilities.
Full grade twelve certificate with at least credit in Mathematics & English Bachelor’s degree in Business Administration, Marketing or related field. An MBA or relevant advanced degree will be an added advantage. Minimum of 5-7 years of experience in sales and distribution management within the insurance industry, preferably in health insurance. Proven track record of achieving sales targets and managing sales teams. Experience in managing relationships with brokers, agents, and other distributors. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. In-depth knowledge of health insurance products and services. Ability to analyze sales data, market trends and competitors. Familiarity with CRM software and sales analytics tools. Strong problem-solving and decision-making abilities.
JOB-67ec1e63a4eae
Vacancy title:
Sales and Distribution Manager – Health
[Type: FULL_TIME, Industry: Insurance, Category: Sales & Retail]
Jobs at:
Madison Life Insurance Company Limited
Deadline of this Job:
Friday, April 4 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Tuesday, April 1 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Location: Lusaka – Head Office
Reporting: General Manager – Health
POSITION OVERVIEW
The Sales and Distribution Manager will be responsible for driving the sales of health insurance products through a wide network of distribution channels. This role will manage the day-to-day sales operations, optimize the distribution strategy, build relationships with brokers, agents, and other third-party distributors, and lead a team of sales professionals to achieve business goals.
KEY QUALIFICATIONS, QUALITIES & COMPETENCIES
- Full grade twelve certificate with at least credit in Mathematics & English
- Bachelor’s degree in Business Administration, Marketing or related field. An MBA or relevant advanced degree will be an added advantage.
- Minimum of 5-7 years of experience in sales and distribution management within the insurance industry, preferably in health insurance.
- Proven track record of achieving sales targets and managing sales teams.
- Experience in managing relationships with brokers, agents, and other distributors.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills.
- In-depth knowledge of health insurance products and services.
- Ability to analyze sales data, market trends and competitors.
- Familiarity with CRM software and sales analytics tools.
- Strong problem-solving and decision-making abilities.
KEY RESPONSIBILITIES
Sales Strategy & Execution:
- Develop and implement comprehensive sales strategies to achieve the overall business and revenue targets.
- Monitor market trends, competitor activity, and customer feedback to adjust sales tactics and offerings.
- Design and execute promotional activities to drive customer acquisition and retention.
Distribution Network Management:
- Build and maintain strong relationships with existing distributors, brokers, and agents.
- Identify and establish new distribution channels to expand the reach of the company’s products.
- Optimize the existing distribution network to ensure effective market penetration.
Team Leadership & Development:
- Lead, motivate, and manage a team of sales executives, agents, and distribution partners to meet and exceed sales targets.
- Train and mentor the team on effective sales techniques, product knowledge, and customer relationship management.
- Conduct performance evaluations and set individual development goals for team members.
Sales Monitoring & Reporting:
- Track and analyze sales data to measure performance and identify areas for improvement.
- Provide regular sales reports and performance analysis to senior management.
- Implement corrective actions to address performance gaps and enhance sales productivity.
Customer Relationship Management (CRM):
- Build strong, lasting relationships with key clients and stakeholders.
- Ensure that customers receive excellent service and timely responses to inquiries and issues.
- Work closely with the customer service and operations teams to ensure smooth implementation of policies and services.
Compliance & Regulatory Adherence:
- Ensure all sales activities comply with industry regulations, company policies, and ethical standards.
- Keep up to date with changes in health insurance laws and regulations and ensure the team is informed and compliant.
Market & Product Knowledge:
- Stay abreast of the latest developments in health insurance products, market conditions, and competitors.
- Provide input into product development and pricing strategies based on market insights.
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
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