About Caritas Livingstone

Caritas Livingstone is the developmental wing of the Catholic Diocese of Livingstone. It is guided by the gospel teachings of the Catholic Church. Caritas Livingstone pursues an integral development to life for all people through livelihood activities, governance and advocacy initiatives, and other human centered services.

About the Project

With support from US department of state through University of Georgia (UGA) Center on Human Trafficking Research and Outreach (CenHTRO), Catholic Relief Services (CRS) Zambia together with Caritas Partners (Livingstone and Chipata) is implementing a financial capability intervention for youth and young adults (YYA) who have experienced or are at risk of labor trafficking, in Lusaka, Chipata, Sesheke and Livingstone districts. The intervention will support youth and young adults in the focal districts to reduce labor trafficking by increasing the number of at-risk YYA and survivors who demonstrate financial capability as well as increase the number of equitable financial programs, services or policies adopted by stakeholders.

Job Summary:

The Survivor Navigator (SN) will be directly related to implementing the Standard of Care (SOC) and the FCAB intervention, encouraging participants in all arms of the design to remain enrolled for the duration of the study. The Survivor Navigator will encourage target groups to participate in the various phases of the project, including implementing the intervention and attending workshops and community meetings. They will also identify and map specific communities prone to labor trafficking. The SNs[1] will serve as the single point of contact (SPOC)[2] for the SOC, receiving requests for support and connecting the participants to referral sources. The SN’s embeddedness within their specific communities is key to the SOC-RN's success. The goal is to create a trusting bond between survivors and SN to increase their social support. This provides a simplified and streamlined process for survivors to seek help in line with a trauma-informed care approach.

Recruitment Criteria

1. Willingness to participate in user-centered design workshops to tailor interventions to the specific needs and vulnerabilities of participants.
2. An ability to identify and collaborate with formal and informal community resources alongside other SNs, Survivor Action Group (SAG) members, and Caritas partners.
3. Skills in identifying capacity-building needs for service providers, communities, and survivors.
4. Ability to conduct weekly and monthly check-ins with participants to assess well-being and encourage resource utilization.
5. Experience in facilitating workshops (financial capability and assert building topics tailored for trafficking survivors and at-risk youth an added advantage).
6. Ability to assist participants in setting realistic financial goals, developing action plans, and creating personal budgets.
7. Experience in organizing and overseeing digital/traditional savings groups, educating members on best practices, and monitoring group progress.
8. Ability to maintain a database of local job and entrepreneurship opportunities and guide participants based on their individual needs.
9. Training and/or experience working with technology, including mobile phones, smartphones, and computer programs.

Basic Qualifications

• Must have a grade 12 certificate with strong English writing skill.
• Tertiary education is an added advantage.
• Psychosocial counselling or social work experience is an added advantage

Knowledge, Skills and Abilities

• Well-regarded by community members and demonstrates the ability to build trust and rapport
• Experience working with web-based data collection platforms (e.g. ODK, CommCare)

Required Languages –

• English, and knowledge of local languages in district of operation is an added advantage.

Key Working Relationships:

• Internal: FCAB Project team, and other survivor navigators
• External: Implementing partner staff and consultants, relevant government actors, other key stakeholders that provide services to Survivors.

Important Note: Caritas and CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. By applying for this job, I understand and acknowledge that Caritas and CRS requires its Staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.

Equal Opportunity Employer: CRS and Caritas Livingstone provide equal opportunities to all people without discrimination or segregation based on sex, gender, race, ethnicity, religion, status, and disability.

Disclaimer Clause: This job description is not an exhaustive list of skills, effort, duties and responsibilities associated with the position.

• Implementing the Standard of Care (SOC) and the FCAB intervention.
• Encouraging participants to remain enrolled for the duration of the study.
• Encouraging target groups to participate in the various phases of the project, including implementing the intervention and attending workshops and community meetings.
• Identifying and mapping specific communities prone to labor trafficking.
• Serving as the single point of contact (SPOC) for the SOC, receiving requests for support and connecting participants to referral sources.
• Creating a trusting bond between survivors and SN to increase their social support.
• Conducting weekly and monthly check-ins with participants to assess well-being and encourage resource utilization.
• Assisting participants in setting realistic financial goals, developing action plans, and creating personal budgets.
• Organizing and overseeing digital/traditional savings groups, educating members on best practices, and monitoring group progress.
• Maintaining a database of local job and entrepreneurship opportunities and guiding participants based on their individual needs.

• User-centered design workshop participation.
• Collaboration with community resources, SAG members, and Caritas partners.
• Identifying capacity-building needs.
• Conducting participant check-ins.
• Facilitating workshops (financial capability and assert building).
• Assisting with financial goal setting, action plans, and budgeting.
• Organizing and overseeing savings groups.
• Maintaining a database of job opportunities.
• Working with technology (mobile phones, smartphones, computer programs).
• Building trust and rapport with community members.
• Experience with web-based data collection platforms (e.g., ODK, CommCare).

• Grade 12 certificate with strong English writing skills.
• Tertiary education (added advantage).
• Psychosocial counselling or social work experience (added advantage).