4 Front Desk Operator
2025-05-12T16:24:53+00:00
Twalumba Resort and Hotels
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https://www.twalumba.com/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Hospitality, and Tourism
Admin & Office
2025-05-15T17:00:00+00:00
Zambia
8
Location: 11 Miles and Chalala.
Job Type: Full Time
Job Summary
As Front Desk Operators you will be responsible for welcoming guests, handling inquiries, ensuring smooth operations and Processing payments among many other duties.
Key Responsibilities:
- Welcoming and greeting guests in a friendly and professional manner.
- Coordinating with other departments for smooth operations.
- Providing accurate information about the products and services offered.
- Processing payments, issue invoices, and manage cash/card transactions.
- Ensuring compliance with company policies and systems.
- Maintaining a clean and organized front desk area.
- Addressing guest concerns and resolving issues promptly.
Minimum Requirements:
- Diploma/Degree in Business Administration, Hospitality Management, or in any related field Certified by Zambian Qualifications Authority (ZQA)
- 2 years proven experience in an administrative role or front desk
- operations within the hospitality industry.
- Strong organizational and multitasking skills.
- Strong problem-solving abilities and attention to detail.
- Excellent Interpersonal Skills.
- Proficiency in Microsoft Office.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
Welcoming and greeting guests in a friendly and professional manner. Coordinating with other departments for smooth operations. Providing accurate information about the products and services offered. Processing payments, issue invoices, and manage cash/card transactions. Ensuring compliance with company policies and systems. Maintaining a clean and organized front desk area. Addressing guest concerns and resolving issues promptly.
Diploma/Degree in Business Administration, Hospitality Management, or in any related field Certified by Zambian Qualifications Authority (ZQA) 2 years proven experience in an administrative role or front desk operations within the hospitality industry. Strong organizational and multitasking skills. Strong problem-solving abilities and attention to detail. Excellent Interpersonal Skills. Proficiency in Microsoft Office. Ability to work flexible shifts, including evenings, weekends, and holidays.
Diploma/Degree in Business Administration, Hospitality Management, or in any related field Certified by Zambian Qualifications Authority (ZQA) 2 years proven experience in an administrative role or front desk operations within the hospitality industry. Strong organizational and multitasking skills. Strong problem-solving abilities and attention to detail. Excellent Interpersonal Skills. Proficiency in Microsoft Office. Ability to work flexible shifts, including evenings, weekends, and holidays.
JOB-682220d5c98be
Vacancy title:
4 Front Desk Operator
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Admin & Office]
Jobs at:
Twalumba Resort and Hotels
Deadline of this Job:
Thursday, May 15 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Monday, May 12 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Location: 11 Miles and Chalala.
Job Type: Full Time
Job Summary
As Front Desk Operators you will be responsible for welcoming guests, handling inquiries, ensuring smooth operations and Processing payments among many other duties.
Key Responsibilities:
- Welcoming and greeting guests in a friendly and professional manner.
- Coordinating with other departments for smooth operations.
- Providing accurate information about the products and services offered.
- Processing payments, issue invoices, and manage cash/card transactions.
- Ensuring compliance with company policies and systems.
- Maintaining a clean and organized front desk area.
- Addressing guest concerns and resolving issues promptly.
Minimum Requirements:
- Diploma/Degree in Business Administration, Hospitality Management, or in any related field Certified by Zambian Qualifications Authority (ZQA)
- 2 years proven experience in an administrative role or front desk
- operations within the hospitality industry.
- Strong organizational and multitasking skills.
- Strong problem-solving abilities and attention to detail.
- Excellent Interpersonal Skills.
- Proficiency in Microsoft Office.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
Work Hours: 8
Experience in Months: 24
Level of Education: associate degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
- Interested candidates should send their CV and Credentials with the subject line of the position you are applying for to by 15th May, 2025. Only shortlisted candidates will be contacted.
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