Summary
Date Posted: Wednesday, February 19 2025, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
The Relationship Manager will be responsible for Business growth through effective business development and managing relations with corporate, business and SME customers. Formulating and implementing marketing strategies to attain the set deposits growth, credit growth and profitability targets. Take the lead in acquiring and growing new relationships in the assigned region.

Summary of Key Responsibilities:
• Building and maintaining strong, long-lasting customer relationships.
• Formulating and implementing marketing strategies to attain the set deposits growth, credit growth and profitability targets.
• Share strategy with Chief Business Officer for approval
• Collaborating with cross-functional teams to enhance the overall customer experience.
• Manage the development of prudently priced assets, cost effective long term liability with reputable companies and organizations in order to ensure maximum profitability.
• Create, implement, and monitor sales plans and hold daily sales meetings
• Managing the promotion of all bank products and services and resolving of customer queries.
• Identify potential strategic partnerships / relationships to enhance market share
• Meeting and exceeding sales targets for banking products and services.
• Identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
• Manage key customer relationships through regular contacts and visits by ensuring the effective call program is maintained on all assigned and prospect customers.
• Resolving client issues and ensuring high levels of customer satisfaction.
• Keeping abreast of industry trends and changes in financial regulations.
• Ensure compliance to Know Your Customer (KYC) and Anti Money laundering (AML) requirements in all dealings with existing and potential customers.
• Mentoring and training of Sales Executives
• Maintain a high standard of operational control including adherence to Risk Management and Compliance guidelines
• Participate in conducting economic and commercial research to identify potential markets for products and services
• Providing top-class banking relationship which is delivered in a timely, courteous and efficient manner
• Required Skills and Attributes

Excellent people management skills
Excellent written and spoken skills in English
Strong credit analysis, documentation and relationship management skills
Ability to assess customer needs and develop products that suits their needs
Experience in structured trade finance, syndication and project financing will be an added advantage
Possess in-depth understanding and knowledge of Corporate Banking Products
Primary Areas of Accountability:

Qualifications and Experience
• Degree in Banking or a Business/ Commercial field.
• An MBA will be an added advantage.
• Must at least have a minimum of 5 years experience in Business Development and Customer Relationship Management in a well-established commercial bank.
• Should be well exposed to Corporate, Business and SME Banking
• Must have proven record of growing the business.
• Must be fully conversant with Statutory Banking Rules and Regulations.
• Must be ready to work in a multi-cultural environment
• Demonstrated experience in the use of Microsoft Office applications, including Word, Excel and PowerPoint
• Must be a member of relevant professional body (i.e., ZIBFS, ZICA, etc.)

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
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• QUALIFIED & EXPERIENCED FEMALES ARE ENCOURAGED TO APPLY FOR THIS POSITION
• If you meet the hiring requirements for the position, please email your CV in MS Word and Cover Letter clearly stating your salary expectations to: jobs@bemconsult.com  & Cc bemconsult8@gmail.com  
• Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 21 working days of the closing date of the advert, please consider your application unsuccessful.
• DO NOT SEND CERTIFICATES AT THIS STAGE

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