6 Retail Shop Manager
2025-06-25T11:03:05+00:00
Brilliance Executive Management Consultants
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_2469/logo/Brilliance%20Executive%20Management%20Consultancy%20Limited.jpg
https://bemconsult.com/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Consulting
Management
2025-07-04T17:00:00+00:00
Zambia
8
Description:
Job Purpose
The Retail Shop Manager will ensure sales volume increases while maintaining an environment focused on the customer. Trains new and existing employees in customer service, brand awareness, and store policies to offer the best shopping experience.
Summary of Key Responsibilities
- Oversees and manages store staff, including recognizing new training opportunities, providing feedback, enhancing sales abilities, and developing staff members
- Develops sales plans of action together with assistant store managers
- Communicates store goals, brand awareness, and company messages to team members while promoting product knowledge
- Assesses team member performance and delivers performance reviews
- Makes changes to team member status and job duties
- Recruit and train new store staff
- Keeps costs minimal while remaining accountable to profits
- Creates a customer-service focused environment where the best possible customer experience is the top priority
- Ensures that employee training and work habits centre on customer service
- Reports sales, visual presentations, team member development, and store performance
- Creates employee schedules and manages hourly employee time recording and payroll
- Ensures that visual marketing and merchandising of store meets established brand standards requirements.
Required Skills
- Sales and marketing skills.
- Should be in a position to handle stock (Receive/ Post/ Dispatch and stock accountability)
- Good leadership Skills
- Inter-personal skills
- Positive attitude towards work
- Good Public Relations Skills
- Maturity
Primary Areas of Accountability:
Qualifications and Experience
- Diploma in Business Management or any related field
- Must have a minimum 3+ years of experience in retail management
- Working as a Shop Manager in an Electronic or Hardware Shop will be a plus
- Knowledge of using computerized accounting packages
Summary of Key Responsibilities: Develop, plan, and execute the organization’s financial strategy Organize, manage, and supervise department operations and activities to ensure best practices are followed and they are in compliance with regulatory requirements Serve as a subject matter expert for all matters related to financial and accounting activities Act as the designated CFO for Bank of Zambia purposes. Maintain oversight of all financial reporting, internal controls, and audits. Prepare and submit financial statements, regulatory returns, and reports to the Bank of Zambia and the parent company. Establish and maintain efficient accounting and reporting systems and procedures Lead the funding and liquidity management process Manage budgeting, forecasting, and cash flow management processes aligned with both local and group strategic goals. Ensure compliance with local GAAP, IFRS, and regulatory frameworks. Oversee tax compliance, including local regulations, international tax treaties, and transfer pricing considerations. Organize and manage statutory tax reporting for indirect and direct taxation Identify and record all transactions undertaken by the organization Prepare accounts and verify the reliability and relevance of market prices and fair values used when reporting Provide accurate and complete financial information to decision makers and other business units as needed Review and analyze expenses, revenue, and losses to identify opportunities and improve performance Manage currency risk and mitigate exposure to exchange rate fluctuations. Support fundraising efforts, investor reporting, and financial modeling. Review the budget on a monthly basis to verify the organization is meeting its financial objectives Establish, review, and optimize department rules, frameworks, procedures, and workflows Identify, analyze, mitigate, and monitor all financial risks, trends, and evolutions in the regulatory and competitive landscapes Direct the documentation, maintenance, and reporting of financial information Required Skills and Competencies Excellent communication skills Strong analytical skills Problem solving skills Excellent leadership skills Stakeholder management skills High integrity and ethical conduct Attention to detail
Bachelor’s degree in Finance or Accounting, or a related field Qualified Accountant (Full CA Zambia, ACCA or CIMA). A Masters in Finance or Accounting will be a plus Must have a minimum of 7+ years in a senior financial leadership role with a Fintech, Banking, Mobile Money, E-Money company Must have a minimum of 4+ years’ experience in a regulated financial services environment preferred Must have experience with Bank of Zambia reporting procedures Experience with forecasting, budgeting, and financial reporting Experience working at a subsidiary level within a group structure, reporting to a parent company, is an advantage. Strong knowledge of Zambian financial regulations, accounting standards, and local tax laws. Familiarity with international finance practices, IFRS reporting, and transfer pricing rules. Ability to manage currency risks and understand the local market environment. Must be young and vibrant Cross-cultural adaptability and sensitivity Must be comfortable working in a startup environment: hands-on, flexible, and proactive Proficiency with accounting software and Microsoft Office Suite Must be a member of ZICA
Bachelor’s degree in Finance or Accounting, or a related field Qualified Accountant (Full CA Zambia, ACCA or CIMA). A Masters in Finance or Accounting will be a plus Must have a minimum of 7+ years in a senior financial leadership role with a Fintech, Banking, Mobile Money, E-Money company Must have a minimum of 4+ years’ experience in a regulated financial services environment preferred Must have experience with Bank of Zambia reporting procedures Experience with forecasting, budgeting, and financial reporting Experience working at a subsidiary level within a group structure, reporting to a parent company, is an advantage. Strong knowledge of Zambian financial regulations, accounting standards, and local tax laws. Familiarity with international finance practices, IFRS reporting, and transfer pricing rules. Ability to manage currency risks and understand the local market environment. Must be young and vibrant Cross-cultural adaptability and sensitivity Must be comfortable working in a startup environment: hands-on, flexible, and proactive Proficiency with accounting software and Microsoft Office Suite Must be a member of ZICA
JOB-685bd7695f1bd