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Vacancy title:
Administrator IT Service Desk
[Type: FULL_TIME, Industry: Telecommunications, Category: Admin & Office]
Jobs at:
Zamtel
Deadline of this Job:
Saturday, July 19 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Tuesday, July 15 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Job Listings
| Title: | Administrator IT Service Desk |
| Closing Date: | 19/07/2025 |
| OVERALL PURPOSE | |
| The Administrator IT Service Desk is responsible of tracking incidents and service requests, as well as addressing support requests, in order to ensure that service levels and targets are maintained and fulfilled, meeting customer satisfaction and continuous service delivery expectations. | |
| JOB SPECIFICATION | |
| Minimum Qualifications: | Degree in Information Technology, Computer Science or relevant field |
| Professional Registration: | ICTAZ |
| Minimum Experience: | 3 years’ experience in delivering first-line technical support to end-users |
| Key Skills: | working knowledge of office automation products, databases and remote-control solutions |
Work Hours: 8
Experience in Months: 36
Level of Education: professional certificate
Job application procedure
To apply for this job please visit vacancies.zamtel.co.zm.
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