Assistant Sales Officer
2025-07-25T12:09:04+00:00
Excellence Skills Corporation Limited
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FULL_TIME
Consulting
Sales & Retail
2025-08-06T17:00:00+00:00
Zambia
8
We are seeking a highly organized and detail-oriented Individual who is passionate about supporting a high-performing sales team.
KEY RESPONSIBILITIES
1. Sales Team Assistance
- Support the sales team with day-to-day administrative duties and client communications
- Schedule meetings, prepare documents, and assist in maintaining efficient team workflows
2. Sales Reporting & Database Management
- Create and update sales reports, ensuring accurate records of sales activities and performance
- Maintain and organize customer databases for quick reference and reliable tracking of interactions
3. Order and Delivery Coordination
- Process sales orders and coordinate with logistics to ensure timely dispatch and delivery
- Follow up with internal teams and clients to confirm delivery timelines and order accuracy
4. Presentation and Proposal Support
- Assist in preparing sales proposals, presentations, product catalogues, and other materials to support sales pitches and client meetings
5. Customer Inquiry Handling
- Respond to basic customer inquiries via phone, email, or in-person, and escalate complex issues as needed
- Ensure prompt and professional service to enhance customer satisfaction and build loyalty
6. Cross-Department Collaboration
- Liaise with logistics, finance, and customer service teams to ensure smooth order fulfilment and communication
- Facilitate the flow of information across departments to support end-to-end customer service
7. Sales Strategy Support
- Assist in the rollout and monitoring of sales strategies, helping the team stay aligned with business goals
- Provide input on customer trends, competitor activity, and performance metrics as needed
- Any other duties assigned by supervisor or Management.
Qualifications & Experience:
- Grade 12 Certificate
- Diploma in Business Administration, Marketing, or a related field
- 2 years of experience in a sales support or administrative role.
- Strong organizational and multitasking skills with attention to detail
- Excellent written and verbal communication skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and customer relationship management (CRM) tools
- Ability to work collaboratively across teams and communicate effectively with both colleagues
- Detail-oriented with a proactive attitude and willingness to learn
1. Sales Team Assistance Support the sales team with day-to-day administrative duties and client communications Schedule meetings, prepare documents, and assist in maintaining efficient team workflows 2. Sales Reporting & Database Management Create and update sales reports, ensuring accurate records of sales activities and performance Maintain and organize customer databases for quick reference and reliable tracking of interactions 3. Order and Delivery Coordination Process sales orders and coordinate with logistics to ensure timely dispatch and delivery Follow up with internal teams and clients to confirm delivery timelines and order accuracy 4. Presentation and Proposal Support Assist in preparing sales proposals, presentations, product catalogues, and other materials to support sales pitches and client meetings 5. Customer Inquiry Handling Respond to basic customer inquiries via phone, email, or in-person, and escalate complex issues as needed Ensure prompt and professional service to enhance customer satisfaction and build loyalty 6. Cross-Department Collaboration Liaise with logistics, finance, and customer service teams to ensure smooth order fulfilment and communication Facilitate the flow of information across departments to support end-to-end customer service 7. Sales Strategy Support Assist in the rollout and monitoring of sales strategies, helping the team stay aligned with business goals Provide input on customer trends, competitor activity, and performance metrics as needed Any other duties assigned by supervisor or Management.
Grade 12 Certificate Diploma in Business Administration, Marketing, or a related field 2 years of experience in a sales support or administrative role. Strong organizational and multitasking skills with attention to detail Excellent written and verbal communication skills Proficient in Microsoft Office (Word, Excel, PowerPoint) and customer relationship management (CRM) tools Ability to work collaboratively across teams and communicate effectively with both colleagues Detail-oriented with a proactive attitude and willingness to learn
JOB-688373e03783d
Vacancy title:
Assistant Sales Officer
[Type: FULL_TIME, Industry: Consulting, Category: Sales & Retail]
Jobs at:
Excellence Skills Corporation Limited
Deadline of this Job:
Wednesday, August 6 2025
Duty Station:
Kitwe | Kitwe | Zambia
Summary
Date Posted: Friday, July 25 2025, Base Salary: Not Disclosed
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JOB DETAILS:
We are seeking a highly organized and detail-oriented Individual who is passionate about supporting a high-performing sales team.
KEY RESPONSIBILITIES
1. Sales Team Assistance
- Support the sales team with day-to-day administrative duties and client communications
- Schedule meetings, prepare documents, and assist in maintaining efficient team workflows
2. Sales Reporting & Database Management
- Create and update sales reports, ensuring accurate records of sales activities and performance
- Maintain and organize customer databases for quick reference and reliable tracking of interactions
3. Order and Delivery Coordination
- Process sales orders and coordinate with logistics to ensure timely dispatch and delivery
- Follow up with internal teams and clients to confirm delivery timelines and order accuracy
4. Presentation and Proposal Support
- Assist in preparing sales proposals, presentations, product catalogues, and other materials to support sales pitches and client meetings
5. Customer Inquiry Handling
- Respond to basic customer inquiries via phone, email, or in-person, and escalate complex issues as needed
- Ensure prompt and professional service to enhance customer satisfaction and build loyalty
6. Cross-Department Collaboration
- Liaise with logistics, finance, and customer service teams to ensure smooth order fulfilment and communication
- Facilitate the flow of information across departments to support end-to-end customer service
7. Sales Strategy Support
- Assist in the rollout and monitoring of sales strategies, helping the team stay aligned with business goals
- Provide input on customer trends, competitor activity, and performance metrics as needed
- Any other duties assigned by supervisor or Management.
Qualifications & Experience:
- Grade 12 Certificate
- Diploma in Business Administration, Marketing, or a related field
- 2 years of experience in a sales support or administrative role.
- Strong organizational and multitasking skills with attention to detail
- Excellent written and verbal communication skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and customer relationship management (CRM) tools
- Ability to work collaboratively across teams and communicate effectively with both colleagues
- Detail-oriented with a proactive attitude and willingness to learn
Work Hours: 8
Experience in Months: 24
Level of Education: associate degree
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