5. BUSINESS DEVELOPMENT OFFICER

Type of Employment: Permanent and Pensionable

Location: National Museums Board Secretariat

Job Purpose

Shall be responsible for translating business needs into scalable, technically sound solutions, while driving the organization's growth and innovation goals.

Main Duties

• Define and communicate a clear product vision aligned with Museum strategic goals.
• Drive business innovation, and user experience excellence.
• Develop and manage roadmaps in collaboration with cross-functional teams.
• Conduct market, customer, and competitor research to inform business development strategy.
• Identify opportunities for new business or enhancements to existing offerings.
• Collaborate with internal and external stakeholders to gather insights and align on priorities.
• Serve as a business development champion internally and externally.
• Provide sensitization to stakeholders and support across functional team collaboration.
• Foster a culture of innovation and continuous improvement.
• Ensure all business developments adhere to relevant regulatory and compliance standards.
• Define and monitor key product KPIs and success metrics.
• Use data analytics to guide decision-making and improve business development performance.

Qualifications

• Bachelor of Science Degree in Marketing, or ZIM Professional Diploma in Marketing or CIM Postgraduate Diploma in Marketing.
• Master's degree is an added advantage.
• Grade 12 Full School Certificate or its equivalent
• Minimum of 3 years relevant experience
• A Member of the Zambia Institute of Marketing
• Demonstrated success development of complex products from ideation to launch.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, leadership, and project management skills.
• Proficiency in product management tools platforms.

Desired Attributes

• Strategic thinking and commercial awareness
• Strong understanding of customer and product experience design principles
• Data-driven decision making
• Adaptability in a fast-paced, changing environment
• Stakeholder management and interpersonal skills

Desired Attributes

• Project management skills to manage projects from start to finish, ensuring they are completed on time and within budget.
• Creativity and Innovation to think outside the box and develop new and innovative solutions.
• Teamwork and collaboration to work effectively with various teams and departments.
• Technical skills: depending on the industry, technical to understand the products or services being offered.
• Business acumen a solid understanding of business principles and practices.
• Resilience to bounce back from setbacks and maintain a positive attitude.
• Ethical high ethical standards in all business dealing

• Define and communicate a clear product vision aligned with Museum strategic goals.
• Drive business innovation, and user experience excellence.
• Develop and manage roadmaps in collaboration with cross-functional teams.
• Conduct market, customer, and competitor research to inform business development strategy.
• Identify opportunities for new business or enhancements to existing offerings.
• Collaborate with internal and external stakeholders to gather insights and align on priorities.
• Serve as a business development champion internally and externally.
• Provide sensitization to stakeholders and support across functional team collaboration.
• Foster a culture of innovation and continuous improvement.
• Ensure all business developments adhere to relevant regulatory and compliance standards.
• Define and monitor key product KPIs and success metrics.
• Use data analytics to guide decision-making and improve business development performance.

• Strategic thinking and commercial awareness
• Strong understanding of customer and product experience design principles
• Data-driven decision making
• Adaptability in a fast-paced, changing environment
• Stakeholder management and interpersonal skills
• Project management skills to manage projects from start to finish, ensuring they are completed on time and within budget.
• Creativity and Innovation to think outside the box and develop new and innovative solutions.
• Teamwork and collaboration to work effectively with various teams and departments.
• Technical skills: depending on the industry, technical to understand the products or services being offered.
• Business acumen a solid understanding of business principles and practices.
• Resilience to bounce back from setbacks and maintain a positive attitude.
• Ethical high ethical standards in all business dealing

• Bachelor of Science Degree in Marketing, or ZIM Professional Diploma in Marketing or CIM Postgraduate Diploma in Marketing.
• Master's degree is an added advantage.
• Grade 12 Full School Certificate or its equivalent
• Minimum of 3 years relevant experience
• A Member of the Zambia Institute of Marketing
• Demonstrated success development of complex products from ideation to launch.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, leadership, and project management skills.
• Proficiency in product management tools platforms.