Country Lead: Key Accounts
2025-09-02T10:27:06+00:00
Coca-Cola Beverages
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FULL_TIME
Lusaka
Lusaka
10101
Zambia
Beverages
Advertising & Marketing
2025-09-08T17:00:00+00:00
Zambia
8
Job Description
CCBA is the 8th largest Coca-Cola bottling partner in the world by revenue, and the largest on the continent. It accounts for over 40% of all Coca-Cola products sold in Africa by volume. With over 18,000 employees in Africa, CCBA services more than 735,000 customers with a host of international and local brands. CCBA operates in 14 countries, including its six key markets of South Africa, Kenya, Ethiopia, Uganda, Mozambique and Namibia, as well as Tanzania, Botswana, Zambia, the islands of Comoros and Mayotte, Eswatini, Lesotho, and Malawi.
Coca-Cola Beverages Zambia (CCBZ) presents an exciting opportunity for the Country Lead: Key Accounts to join the Commercial team. The role will report to the Director Sales.
Key Duties & Responsibilities
- Revenue and Margin Growth: Achieve and exceed revenue growth targets through optimal execution of channel strategies and key account management.
- Customer Trading Terms: Successfully negotiate and implement customer trading term agreements that drive profitability and revenue growth, ensuring alignment with key role players, such as The Coca-Cola Company (TCCC).
- Pack Price Architecture: Implement and drive compliance with CCBA’s pack price architecture within customer groups, ensuring it aligns with revenue goals.
- Operational Excellence: Ensure smooth operational execution by working closely with Supply Chain and Logistics to meet customer demand and maintain service excellence.
- Governance: Ensure compliance with all relevant policies and procedures, minimizing business risk through strong governance practices
- Customer Satisfaction and Growth: Strengthen customer relationships, driving mutual business growth by delivering on agreed plans and resolving issues proactively.
- Team Leadership: Build a highly capable and motivated key accounts team, enabling the achievement of business goals through effective talent development and leadership.
Skills, Experience & Education
Education
- Bachelor’s degree in Marketing, Business, or a related field
- A postgraduate qualification would be advantageous
Experience
- 12+ years of experience in national key account management within FMCG or a related industry
- Proven experience in developing and executing channel strategies to drive revenue and market share
- Strong background in customer relationship management and stakeholder alignment
- Leadership experience with a focus on team development and talent management
Skills
- Ability to translate strategic goals into operational and tactical execution plans
- Strong negotiation skills to manage customer trading terms and optimize commercial practices
- Expertise in building and managing relationships with both internal and external stakeholders to drive mutual business success
- Ability to collaborate with RGM teams to drive revenue growth using OBPPCE strategies
- Deep understanding of the market and the ability to leverage consumer, shopper, and competitor insights to inform decisions
- Proven track record in leading and developing teams to drive business results and foster talent growth
- Ability to work cross-functionally with Supply Chain and Logistics to ensure demand is forecasted and met efficiently.
Revenue and Margin Growth: Achieve and exceed revenue growth targets through optimal execution of channel strategies and key account management. Customer Trading Terms: Successfully negotiate and implement customer trading term agreements that drive profitability and revenue growth, ensuring alignment with key role players, such as The Coca-Cola Company (TCCC). Pack Price Architecture: Implement and drive compliance with CCBA’s pack price architecture within customer groups, ensuring it aligns with revenue goals. Operational Excellence: Ensure smooth operational execution by working closely with Supply Chain and Logistics to meet customer demand and maintain service excellence. Governance: Ensure compliance with all relevant policies and procedures, minimizing business risk through strong governance practices Customer Satisfaction and Growth: Strengthen customer relationships, driving mutual business growth by delivering on agreed plans and resolving issues proactively. Team Leadership: Build a highly capable and motivated key accounts team, enabling the achievement of business goals through effective talent development and leadership.
Bachelor’s degree in Marketing, Business, or a related field A postgraduate qualification would be advantageous Experience 12+ years of experience in national key account management within FMCG or a related industry Proven experience in developing and executing channel strategies to drive revenue and market share Strong background in customer relationship management and stakeholder alignment Leadership experience with a focus on team development and talent management
JOB-68b6c67a69a29
Vacancy title:
Country Lead: Key Accounts
[Type: FULL_TIME, Industry: Beverages, Category: Advertising & Marketing]
Jobs at:
Coca-Cola Beverages
Deadline of this Job:
Monday, September 8 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Tuesday, September 2 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Job Description
CCBA is the 8th largest Coca-Cola bottling partner in the world by revenue, and the largest on the continent. It accounts for over 40% of all Coca-Cola products sold in Africa by volume. With over 18,000 employees in Africa, CCBA services more than 735,000 customers with a host of international and local brands. CCBA operates in 14 countries, including its six key markets of South Africa, Kenya, Ethiopia, Uganda, Mozambique and Namibia, as well as Tanzania, Botswana, Zambia, the islands of Comoros and Mayotte, Eswatini, Lesotho, and Malawi.
Coca-Cola Beverages Zambia (CCBZ) presents an exciting opportunity for the Country Lead: Key Accounts to join the Commercial team. The role will report to the Director Sales.
Key Duties & Responsibilities
- Revenue and Margin Growth: Achieve and exceed revenue growth targets through optimal execution of channel strategies and key account management.
- Customer Trading Terms: Successfully negotiate and implement customer trading term agreements that drive profitability and revenue growth, ensuring alignment with key role players, such as The Coca-Cola Company (TCCC).
- Pack Price Architecture: Implement and drive compliance with CCBA’s pack price architecture within customer groups, ensuring it aligns with revenue goals.
- Operational Excellence: Ensure smooth operational execution by working closely with Supply Chain and Logistics to meet customer demand and maintain service excellence.
- Governance: Ensure compliance with all relevant policies and procedures, minimizing business risk through strong governance practices
- Customer Satisfaction and Growth: Strengthen customer relationships, driving mutual business growth by delivering on agreed plans and resolving issues proactively.
- Team Leadership: Build a highly capable and motivated key accounts team, enabling the achievement of business goals through effective talent development and leadership.
Skills, Experience & Education
Education
- Bachelor’s degree in Marketing, Business, or a related field
- A postgraduate qualification would be advantageous
Experience
- 12+ years of experience in national key account management within FMCG or a related industry
- Proven experience in developing and executing channel strategies to drive revenue and market share
- Strong background in customer relationship management and stakeholder alignment
- Leadership experience with a focus on team development and talent management
Skills
- Ability to translate strategic goals into operational and tactical execution plans
- Strong negotiation skills to manage customer trading terms and optimize commercial practices
- Expertise in building and managing relationships with both internal and external stakeholders to drive mutual business success
- Ability to collaborate with RGM teams to drive revenue growth using OBPPCE strategies
- Deep understanding of the market and the ability to leverage consumer, shopper, and competitor insights to inform decisions
- Proven track record in leading and developing teams to drive business results and foster talent growth
- Ability to work cross-functionally with Supply Chain and Logistics to ensure demand is forecasted and met efficiently.
Work Hours: 8
Experience in Months: 144
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click here to apply
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