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Vacancy title:
Customer Service Representative
[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service]
Jobs at:
Zimworx
Deadline of this Job:
Friday, August 1 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Thursday, July 24 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Description:
Are you passionate about helping people, solving problems, and delivering top-tier service? Zimworx is looking for Customer Service Representatives in Zambia to support global clients — all from the comfort of your home.
Responsibilities:
- Handling customer inquiries via phone, email, or chat.
- Resolving issues promptly and professionally.
- Providing product or service information.
- Logging and tracking customer interactions.
- Ensuring excellent customer satisfaction.
Requirements:
- Attach an audio of the below script as part of your application
- Degree in Administration or any relevant degree.
- Zambian citizens only.
- Excellent spoken and written English.
- Strong communication and problem-solving skills.
- Computer literacy and the ability to learn new systems.
- Reliable internet connection and quiet work environment.
- Previous customer service or call center experience is a plus.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click here to apply
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