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Vacancy title:
Customer Service Specialist
[Type: FULL_TIME, Industry: Construction, Category: Customer Service]
Jobs at:
Keda Zambia Ceramics Company Limited
Deadline of this Job:
Wednesday, July 2 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Wednesday, June 18 2025, Base Salary: Not Disclosed
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Learn more about Keda Zambia Ceramics Company Limited
Keda Zambia Ceramics Company Limited jobs in Zambia
JOB DETAILS:
Key Responsibilities:
- Handle customer inquiries, complaints, and feedback professionally
- Maintain positive relationships with clients and distributors
- Coordinate with internal departments to resolve issues promptly
- Prepare reports on customer satisfaction and service metrics
Qualifications & Experience:
- Diploma or Bachelor’s degree in Business Administration, Public Relations, or Communication
- Minimum 2 years of experience in a customer service or client-facing role
- Excellent communication, conflict resolution, and multitasking skills
Work Hours: 8
Experience in Months: 24
Level of Education: associate degree
Job application procedure
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