Summary
Date Posted: Monday, February 14, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Data Centre and Networks Analyst
Overview
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary
• Support and manage network infrastructure and services
• Support and manage ATMs
• Support and manage telephony/voice platform
• Support and provide training where necessary to colleagues

Job Description
Accountability: Networks , Infrastructure Applications ATMs and Data Centre Management
• Ensure Absa Group IT standards and procedures are in place and adhered to.
• Support and manage the network infrastructure across the business
• Management of all aspects of problem definition through to resolution, supplier liaison, development of escalation procedures and monitoring adherence to them.
• To carry out system administration, performance tuning and capacity planning, in particular to continually assess the installation to ensure it is appropriate for current and planned developments making recommendations for change.
• Evaluate equipment requirements and proposals for supply, implementation and development of new or existing services and systems.
• Keep updated with the latest trends in IT and IS development.
• Deal with all IT risk and Control issues, suggest proactive ideas.
• Provide complete support to IT Service and Support analysts, involving expert input into resolution of complex problems, installation, operation and management of servers and clients.
• Install, test and audit hardware and software systems and configure the computers to ensure effective and secure systems.
• Develop plans to ensure effective scheduling of IT Change ensuring the completion of IT projects within expected time and cost frames.
• Provide support for ATMs Applications and all hardware related issues.
• Ensure SLA’s are followed and met, through the monitoring and reporting of targets and the undertaking of corrective action where necessary.
• Ensure all current IT systems are operating effectively.
• Maintain Hardware inventory as per Absa Standard process and procedures
• Ensure that documentation of server configurations, local area networks and any changes to the configuration/network design is carried out.
• Ensure the highest level of system availability and performance is achieved through measurement and proactive initiatives.
• Regular monitoring of all outstanding faults and liaison with the services providers regarding the faults and provide reports on a regular basis on network and bandwidth utilisation.
• With the help of Vendors, ensure all power related issues are proactively resolved.

Risk & Control
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards.

Education
Further Education and Training Certificate (FETC): Physical, Mathematical, Computer and Life Sciences (Required)

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
To apply for this job please visit absa.wd3.myworkdayjobs.com.

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