Vacancy title:
Engineer – Quality Assurance (based in Lusaka)

[Type: FULL_TIME, Industry: Telecommunications, Category: Science & Engineering]

Jobs at:
MTN Zambia

Deadline of this Job:
Friday, June 20 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Friday, June 13 2025, Base Salary: Not Disclosed

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JOB DETAILS:

At MTN Zambia, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organization, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us.

Our commitments go beyond organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realize our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application.

Job Title: Engineer – Quality Assurance

The key responsibilities for this role include but not limited to the following:

• Site Survey Coordination – Arrange and review site surveys to ensure requirements are met and contractors are well-informed.
• Project Implementation Oversight – Facilitate and inspect customer link installations and upgrades, ensuring timely milestone signoffs.
• Contractor Supervision – Monitor contractor performance to ensure work is completed within schedule and meets specifications.
• Configuration Support – Carry out configurations for Internet, VPN, MPLS, SIP, Voice E1s, and APN solutions.
• Resource Management – Monitor equipment stock levels and ensure availability for installations.
• Quality Assurance – Inspect completed works and ensure compliance with MTN’s acceptance procedures and standards.
• Reporting – Provide daily, weekly, and monthly reports, including incident reports.
• Stakeholder Liaison – Coordinate with internal teams (e.g., Transmission, Datacom) and external contractors to ensure smooth operations.
• Project Handover – Facilitate customer sign-off and handover of completed links to Operations.
• Continuous Improvement – Identify and implement improvements to operational procedures for cost-effective solutions.

Candidate Requirements

• Grade 12 certificate with 5 credit or better of which English and Mathematics are a must.
• 4-year degree in Telecommunications, Computer Science or related field.
• Three (3) years hands-on experience in radio and transmission field.
• Demonstrated experience in telecommunications and managing contractors.

Work Hours: 8

Experience in Months: 36

Level of Education: professional certificate

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Candidates are mandated to answer the below on their cover page to the hiring Manager.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

Lead with Care

• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect
• Act with Inclusion

Hand delivered or posted applications will not be accepted and the closing date for accepting applications is 20th June 2025.

Note: that only shortlisted candidates will be contacted.

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