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Vacancy title:
Head Customer Service
[Type: FULL_TIME, Industry: Business Management and Administration, Category: Customer Service]
Jobs at:
Zamtel
Deadline of this Job:
Monday, April 28 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Wednesday, April 23 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Job Listings
| Title: | Head Customer Service |
| Closing Date: | 28/04/2025 |
| OVERALL PURPOSE | |
| Responsible for managing exceptional customer service through policies and procedures and oversee the customer service provided by the customer service teams internal and or external | |
| JOB SPECIFICATION | |
| Minimum Qualifications: | Degree in Business Administration / Marketing or related field |
| Professional Registration: | ZIM |
| Minimum Experience: | 8 Years working experience in a customer service |
| Key Skills: | Knowledge of Customer Relationship Management systems |
Work Hours: 8
Experience in Months: 96
Level of Education: bachelor degree
Job application procedure
- To apply for this job please visit vacancies.zamtel.co.zm.
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