Summary
Date Posted: Sunday, July 11, 2021 , Base Salary: Not Disclosed

JOB DETAILS:

Job Title: Head Of Human Resources
Title: Head – Human Resources
Reports to: Chief Executive Officer
Job Summary
• The Head Human Resource develops policies and directs and coordinates human resources activities
such as Recruitment & Selection, Compensation, Benefits, Performance Management System, Training
& Development, Administration and Employee Relations.
• The Head Human Resources in addition to dealing with staff welfare and administration centred activities
will also deal with strategy and staff planning which will cut across the group of companies.
Key duties and responsibilities:
• To be successful in this role you must have a clear understanding of the employer’s business objectives
and be able to devise and implement policies which select, develop and retain the right staff to meet
these objectives.
1. Recruitment and Selection
• Recruiting staff which involves drawing up of Job Profiles from existing job
descriptions and person specifications, preparing job adverts and arranging head
hunting of personnel, receiving and checking job applications, shortlisting,
interviewing and selecting candidates
• Ensuring that all contracts of employment issued to staff are up to date and
consistent with the Labour Laws
2. Employee Relations
• Promote a work culture where employees relate well with other fellow employees to
attain their full potential
• Ensure that all expectations in terms of work place behaviours are clearly
communicated to all staff
• Dealing with Grievance and implementing disciplinary procedures
• Resolve any conflicts that might arise
3. Talent Acquisition and Management
• In conjunction with CEOs/Heads/Line Managers
Advertise and fill vacant positions with competent staff
• Working closely with line managers, to manage staff using the Balanced Scorecard
system
4. Staff Learning, Training and Development
• Analysing training needs in conjunction with line managers using the Balanced
Score cards
• Identify skills gaps then recommend appropriate training interventions
• Manage the induction training.
5. Policy Development & Implementation
• Working closely with the various CEOs and Company Heads in assisting
CEOs/Heads/Senior management to understand and implement policies and
procedures.
• Developing and implementing policies
• Updating of the Staff member handbook
• Interpreting and advising on Employment Law
• Developing HR planning strategies, which consider both immediate and long-term
requirements
6. Compensation and Benefits Administration
• Coordinating the pay and other remuneration issues, including the arranging of
acting allowances, promotion and pay increases
• Undertaking periodic salary reviews
• In collaboration with Finance, ensure payroll is processed and run on time
7. Administration
• Staff Records management
• Maintaining leave plan records
• Managing staff communications
8. Extra duties
• Coordinating of PR activities
• Coordinating of Corporate Social Responsibility activities
• Other Skills/Advantages:
Understanding of the Zambian Labour Laws, specifically in the Financial Services sector
• Proficiency in MS Excel, MS Work, MS Teams and other MS office packages.
Ability to prioritise, multitask and meet deadlines
• Demonstrate high level of inter-personal skills
• Strong communication skills
Academic and professional requirements:
• Bachelor’s degree in Human Resource Management, Business Administration/Management
or related field
• Member of the Zambia Institute of Human Resources Management.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

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