Vacancy title:
Head of Copperbelt Coverage CIB

[Type: FULL_TIME, Industry: Banking, Category: Management]

Jobs at:
Absa Group

Deadline of this Job:
Friday, July 18 2025

Duty Station:
Kitwe | Kitwe | Zambia

Summary
Date Posted: Thursday, July 10 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Summary

• The job holder will be responsible for the management and development of relationships with corporate customers in the Corporate and Investment Banking segment covering our customers on the Copperbelt and North Western Province.
• Focus on deepening the wallet share of existing customer relationships as well as developing new relationships (New-To-Bank) with a view of driving revenue and market share growth as well as cross-sell. This will be achieved by ensuring customers have access to the full suite of Absa’s products in addition to delivering world class customer service while maintaining a robust control environment.
• To maintain, grow and sustain quality relationships with existing and new corporate customers by ensuring that they utilize the suite of Absa’s products as appropriate for their business

Job Description

• Leading the coverage team in sales origination and execution of transactions across the full product suite.
• Spend a minimum of 75% of available time visiting existing and New To Bank customers
• Lead and coordinate the coverage teams in developing account relationship plans for key customers including sales, account plans, hunting list and contact strategy.
• Work with specialist product teams like Trade Finance, Debt, Cash, Global Markets & Retail and Business Banking products to maximize sales of these products to corporate customers.
• Be instrumental in ensuring effective collaboration across local, regional and global stakeholders in driving business growth.
• Achieve agreed sales targets for liabilities, assets, Return on Equity and income.
• Develop and implement proactive calling programme (both face-to-face and telephonic) for existing and potential customers.
• Create a lead base of external target market through business networking via attending relevant social events, seminars, trade shows and industry events.
• Timeously deal with and find resolutions for corporate customer complaints.
• Determine the products that are most effective in meeting customers’ needs and be able to sell these, at short notice, both reactively and proactively.
• Monitor and ensure adherence to risk service standards.
• Produce call reports on Salesforce for scheduled significant business meetings and ensure all deals are loaded and timely updated on the Oberon pricing tool & Salesforce for pipeline usage.
• Actively engage borrowing corporate customers in obtaining relevant documentation for annual and or interim review of their credit facilities.
• Pricing and negotiation of the bank’s products with existing and potential customers
• Manage and control portfolio within agreed credit limits
• Maintain a high standard of operational control including adherence to Risk Management Control Document (RMCD) guidelines, bank procedures and other bank policies.
• Work in partnership with Corporate Credit Managers to partner on new and existing credit applications, providing guidance on credit appetite and consulting with Credit team as appropriate.
• Develop commercial awareness of the performance of the portfolios and the wider corporate customers’ business.
• In the event of credit quality deterioration, the responsible Relationship Manager will need to produce the classification/special mention memo and associated updates. The Relationship Manager will also be the primary contact in a remedial management of the situation.
• Report all incidents within policy guidelines and follow through to closure.
• Meet deadlines for all Low, Medium and High- Risk Reviews.

• Ensure proper segmentation & contra codes are applied against assigned portfolio of corporate customers.
• Ensure correct interest rates are applied on customer accounts and avoid income leakage.
• Ensure all accounts within the portfolio are linked on customer identification and the data held complies with Basel II standards.
• Research, create and follow up on a target list for potential new business.
• Identify priority customers using the Customer Prioritisation Guidelines to assess their present and potential contribution.
• Actively engage in understanding customer corporates business performance through Pipeline Calls and Monthly Business Reviews.

• Day-to-day coaching and development of Relationship Managers, Assistant Relationship Managers / Coverage Support Managers in provision of consistent service quality to corporate customers.
• Provide administrative oversight on the Corporate Banking and Corporate Service Centre teams in the area.

Education

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required), Master’s Degree: Business Administration

Work Hours: 8

Experience: No Requirements

Level of Education: bachelor degree

Job application procedure

To apply for this job please visit absa.wd3.myworkdayjobs.com.

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