1) Recruitment & Selection

• Develop and publish job adverts for all required positions
• Screen CVs and shortlist candidates
• Coordinate interviews and selection processes
• Prepare employment contracts and onboarding documents

2) Onboarding & Orientation

• Conduct staff induction and orientation sessions
• Ensure new employees understand company policies and job expectations
• Facilitate probation monitoring and confirmations

3) Employee Records & Compliance

• Maintain accurate HR files and digital records
• Track leave, attendance and performance documentation
• Ensure compliance with labour laws, contracts and internal policies
• Prepare HR-related reports for management

4) Performance Management

• Support supervisors in setting KPIs and appraising employee performance
• Identify performance gaps and recommend corrective action
• Coordinate staff training and development programs

5) Employee Relations & Discipline

• Handle employee complaints, grievances and misconduct professionally
• Lead disciplinary procedures in line with policy
• Promote a positive and productive work culture

6) Payroll Support & Welfare

• Compile monthly payroll inputs (attendance, overtime, advances, deductions)
• Coordinate staff welfare activities and communication
• Support management in salary adjustments and employee benefits

7) HR Policy & Systems

• Update and enforce HR policies and SOPs
• Recommend improvements in HR systems, structure and staffing
• Interpret and communicate HR policies to staff

8) Safety, Ethics & Company Values

• Promote adherence to workplace ethics and values
• Support occupational safety compliance in collaboration with management
• Champion professionalism, teamwork and accountability

9) Management Support

• Prepare HR briefs for management decisions
• Participate in strategic meetings and HR planning
• Assist in aligning HR functions to support business goals

• Develop and publish job adverts for all required positions
• Screen CVs and shortlist candidates
• Coordinate interviews and selection processes
• Conduct staff induction and orientation sessions
• Maintain accurate HR files and digital records
• Support supervisors in setting KPIs and appraising employee performance
• Handle employee complaints, grievances, and misconduct professionally
• Compile monthly payroll inputs (attendance, overtime, advances, deductions)
• Update and enforce HR policies and SOPs
• Promote adherence to workplace ethics and values
• Prepare HR briefs for management decisions

• Recruitment & Selection
• Onboarding & Orientation
• Employee Records & Compliance
• Performance Management
• Employee Relations & Discipline
• Payroll Support & Welfare
• HR Policy & Systems
• Safety, Ethics & Company Values
• Management Support

• Bachelor's degree in Human Resources or related field
• Minimum of 2 years of HR experience
• Knowledge of Zambian labor laws
• Strong communication and interpersonal skills
• HR certification is a plus