JOB PURPOSE

The HR Assistant will provide administrative support to the HR department, assist with recruitment processes, maintain employee records, and help with various HR-related tasks. This role is essential in ensuring that our HR operations run smoothly and effectively.

RESPONSIBILITIES

• Assist with day-to-day operations of the HR functions and duties.
• Provide clerical and administrative support to Human Resources Officers and Department as a whole.
• Compile and update employee records (hard and soft copies).
• Process documentation and file documents relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, on/off boarding etc.).
• Coordinate and plan for HR quarterly meetings and take minutes.
• Deal with employee’s basic requests regarding human resources issues, rules, and regulations.
• Assist in providing with documentation for payroll preparation such as relevant data (absences, acting allowances, new employees, leaves, etc.).
• Properly handle and escalate complaints and grievances to the relevant authorities.
• Support the onboarding process for new employees, ensuring they complete all necessary documentation and understand company policies.
• Manage and support logistics relating to staff functions and events.
• Assist with updating the company’s database accordingly.
• Provide support on resourcing assignments at various recruitment stages for various employment types.
• Help ensure compliance with labour laws and regulations, assisting with audits as necessary.
• Maintenance and updating of various status trackers and provision of data from the trackers.
• Any other duties as assigned from time to time.

QUALIFICATIONS, KNOWLEDGE AND SKILLS:

1. Minimum level of academic qualifications required to perform effectively in the role

• GCE or Equivalent with Credits or Better in Five Subjects, Mathematics and English Included.
• Diploma in Human Resources Management or other related fields
• Member of Zambia Institute of Human Resources Management (ZIHRM)

2. Minimum level of Work experience required to perform effectively in the role

• Not less than 3 Years Work experience in a busy and complex work environment in a similar Position

Minimum required competencies to perform effectively in the role

• Technical
  • Computer skills
  • Human Resources Management
  • Industrial relations
  • People Sourcing
• Behavioural
  • Customer service
  • Attention to Detail/Detail oriented
  • Confidentiality
  • Organising and planning

• Assist with day-to-day operations of the HR functions and duties.
• Provide clerical and administrative support to Human Resources Officers and Department as a whole.
• Compile and update employee records (hard and soft copies).
• Process documentation and file documents relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, on/off boarding etc.).
• Coordinate and plan for HR quarterly meetings and take minutes.
• Deal with employee’s basic requests regarding human resources issues, rules, and regulations.
• Assist in providing with documentation for payroll preparation such as relevant data (absences, acting allowances, new employees, leaves, etc.).
• Properly handle and escalate complaints and grievances to the relevant authorities.
• Support the onboarding process for new employees, ensuring they complete all necessary documentation and understand company policies.
• Manage and support logistics relating to staff functions and events.
• Assist with updating the company’s database accordingly.
• Provide support on resourcing assignments at various recruitment stages for various employment types.
• Help ensure compliance with labour laws and regulations, assisting with audits as necessary.
• Maintenance and updating of various status trackers and provision of data from the trackers.
• Any other duties as assigned from time to time.

• Computer skills
• Human Resources Management
• Industrial relations
• People Sourcing
• Customer service
• Attention to Detail/Detail oriented
• Confidentiality
• Organising and planning

• GCE or Equivalent with Credits or Better in Five Subjects, Mathematics and English Included.
• Diploma in Human Resources Management or other related fields
• Member of Zambia Institute of Human Resources Management (ZIHRM)