We're Hiring

Join Our Vic Dollar Team!

Human Resources Manager.

Requirements:

• Diploma or Degree in Human Resource Management or related field
• Proven experience in an HR role (management level preferred)
• Strong leadership, communication, and organizational skills
• Knowledge of Zambian labour laws.

Requirements:

• Handling recruitment, onboarding, and staff development.
• Manage employee relations and performance management processes.
• Ensure compliance with labour laws and company policies.
• Maintain HR records and reports.
• Develop and implement HR strategies aligned with business goals.

Customer Relations Officer

Requirements:

• Strong interpersonal and communication skills.
• Proven experience in customer relations or customer service.
• Ability to work under pressure and handle multiple tasks efficiently.
• An accounting qualification will be an added advantage.

Requirements:

• Manage and maintain positive relationships with clients and partners.
• Handle customer inquiries, complaints, and feedback in a professional manner.
• Ensure excellent customer service delivery across all business operations.
• Prepare basic reports on customer interactions and service performance.

• Handling recruitment, onboarding, and staff development.
• Manage employee relations and performance management processes.
• Ensure compliance with labour laws and company policies.
• Maintain HR records and reports.
• Develop and implement HR strategies aligned with business goals.
• Manage and maintain positive relationships with clients and partners.
• Handle customer inquiries, complaints, and feedback in a professional manner.
• Ensure excellent customer service delivery across all business operations.
• Prepare basic reports on customer interactions and service performance.

• Strong interpersonal and communication skills.
• Strong leadership, communication, and organizational skills

• Diploma or Degree in Human Resource Management or related field
• Proven experience in an HR role (management level preferred)
• Knowledge of Zambian labour laws.
• Proven experience in customer relations or customer service.
• Ability to work under pressure and handle multiple tasks efficiently.
• An accounting qualification will be an added advantage.