Overview

The Human Resources and Administration Officer at Fincred Finance will be responsible for managing HR functions and overseeing administrative tasks to ensure the smooth operation of the organization. The ideal candidate will have a strong background in human resources, excellent organizational skills, and the ability to handle multiple tasks efficiently.

Key Responsibilities

• Recruitment and Selection: Manage the end-to-end recruitment process, including job postings, candidate screening, interviews, and onboarding.
• Employee Relations: Address employee queries and concerns, mediate conflicts, and foster a positive workplace environment.
• Performance Management: Implement performance appraisal systems, provide feedback, and support employee development.
• Training and Development: Identify training needs, organize training sessions, and support continuous learning initiatives.
• Compensation and Benefits: Oversee payroll processing, manage employee benefits, and ensure compliance with relevant regulations.
• HR Policies and Procedures: Develop, update, and enforce HR policies and procedures in line with legal requirements and best practices.
• Compliance: Ensure compliance with labour laws, health and safety regulations, and other relevant legislation.
• Office Management: Oversee day-to-day office operations, including maintenance, supplies, and equipment management.
• Record Keeping: Maintain accurate and up-to-date employee records, contracts, and other important documents.
• Budget Management: Assist with budget planning and monitoring of administrative expenses.
• Event Coordination: Organize company events, meetings, and conferences, ensuring all logistical details are managed effectively.
• Vendor Management: Liaise with external vendors and service providers to ensure quality and cost-effective services.
• Travel Arrangements: Coordinate travel plans for employees, including booking flights, accommodations, and transportation.

Qualifications and Skills

• Educational Background: Bachelor’s degree in Human Resources, Business Administration, or a related field. A master’s degree or HR certification is a plus.
• Experience: A minimum of 3-5 years of experience in HR and administrative roles, preferably in the finance sector.
• Knowledge: In-depth knowledge of HR practices, Zambia labour laws, and administrative procedures.
• Technical Skills: Proficiency in HR software, Microsoft Office Suite, and other relevant tools.
• Communication Skills: Excellent verbal and written communication skills, with the ability to interact with employees at all levels.
• Organizational Skills: Strong organizational and multitasking abilities, with attention to detail and problem-solving skills.
• Interpersonal Skills: Ability to build and maintain positive relationships with employees, management, and external partners.
• Confidentiality: Maintain the highest level of confidentiality and professionalism in handling sensitive information.

A clean Drivers Licence is a must.

• Recruitment and Selection: Manage the end-to-end recruitment process, including job postings, candidate screening, interviews, and onboarding.
• Employee Relations: Address employee queries and concerns, mediate conflicts, and foster a positive workplace environment.
• Performance Management: Implement performance appraisal systems, provide feedback, and support employee development.
• Training and Development: Identify training needs, organize training sessions, and support continuous learning initiatives.
• Compensation and Benefits: Oversee payroll processing, manage employee benefits, and ensure compliance with relevant regulations.
• HR Policies and Procedures: Develop, update, and enforce HR policies and procedures in line with legal requirements and best practices.
• Compliance: Ensure compliance with labour laws, health and safety regulations, and other relevant legislation.
• Office Management: Oversee day-to-day office operations, including maintenance, supplies, and equipment management.
• Record Keeping: Maintain accurate and up-to-date employee records, contracts, and other important documents.
• Budget Management: Assist with budget planning and monitoring of administrative expenses.
• Event Coordination: Organize company events, meetings, and conferences, ensuring all logistical details are managed effectively.
• Vendor Management: Liaise with external vendors and service providers to ensure quality and cost-effective services.
• Travel Arrangements: Coordinate travel plans for employees, including booking flights, accommodations, and transportation.

• Proficiency in HR software, Microsoft Office Suite, and other relevant tools.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Ability to build and maintain positive relationships.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• A minimum of 3-5 years of experience in HR and administrative roles.
• In-depth knowledge of HR practices, Zambia labour laws, and administrative procedures.