ICT & Solutions Support Intern
2025-04-03T09:45:56+00:00
eemwe services limited
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FULL_TIME
Lusaka
Lusaka
10101
Zambia
Business Management and Administration
Computer & IT
2025-04-18T17:00:00+00:00
Zambia
8
About the Role
We are looking for a driven and tech-savvy ICT & Solutions Support Intern to join our fast-paced digital transformation environment. This internship offers a unique opportunity to gain real-world experience at the intersection of software implementation, financial systems, and digital product sales.
You’ll play an active role in the implementation of an investment system project, while also supporting the deployment, testing, and documentation of technology solutions .
This role blends technical hands-on experience with client-facing solution support, ideal for someone interested in fintech, ICT systems, and digital business enablement.
Key Responsibilities
System Implementation Support
- Assist in the deployment, testing, and documentation of investment and fund management software
Participate in API integrations between third-party platforms and in-house systems
Support UI/UX testing, bug tracking, and sprint-based feature validation
Perform data validations and quality checks during UAT and go-live phases
Contribute to the creation of user manuals, training materials, and FAQs
Digital Solutions & Sales Support
- Provide first-level technical support for the group of companies or platforms
Assist in preparing product demos, digital decks, and client-ready presentation materials
Support CRM or ERP product demonstrations and lead tracking across interested clients
Help coordinate inquiries or product walkthroughs with prospective users and buyers
Collect client feedback and escalate technical requirements to development teams
Documentation & Reporting
- Maintain clear documentation of user requirements and technical workflows
Help update dashboards, internal tools, and task-tracking systems for project milestones
Support sales teams in producing technical specs or simplified feature explanations
Required Skills & Qualifications
- Bachelor’s degree (or in final year) in Computer Science, Information Technology, Software Engineering, or a related field
Understanding of software fundamentals (OOP, databases, SDLC)
Familiarity with SQL and database platforms (PostgreSQL, MySQL, MS SQL)
Proficiency in at least one programming language (Python, PHP, Java, JavaScript)
Familiarity with REST APIs and tools like Postman, Swagger, or similar
Comfortable with Git/GitHub and basic version control
Excellent problem-solving and analytical skills
Detail-oriented and self-driven with a strong willingness to learn
Nice to Have (Bonus Points)
- Exposure to cloud platforms (AWS, Azure, or Google Cloud)
Experience with UI/UX tools (Figma, Adobe XD, Sketch)
Knowledge of CRM, ERP, or Investment Management systems
Experience supporting ICT projects, university competitions, or hackathons
Basic understanding of technical product marketing or sales enablement
What You’ll Gain
- Real-world experience in financial software implementation and systems integration
Exposure to B2B solution sales and client engagement
Opportunity to work alongside top-tier consultants and software engineers
Mentorship from leaders in investment advisory, procurement, and consulting
A performance-based recommendation
Possible extension or full-time engagement based on performance
Assist in the deployment, testing, and documentation of investment and fund management software Participate in API integrations between third-party platforms and in-house systems Support UI/UX testing, bug tracking, and sprint-based feature validation Perform data validations and quality checks during UAT and go-live phases Contribute to the creation of user manuals, training materials, and FAQs Digital Solutions & Sales Support Provide first-level technical support for the group of companies or platforms Assist in preparing product demos, digital decks, and client-ready presentation materials Support CRM or ERP product demonstrations and lead tracking across interested clients Help coordinate inquiries or product walkthroughs with prospective users and buyers Collect client feedback and escalate technical requirements to development teams Documentation & Reporting Maintain clear documentation of user requirements and technical workflows Help update dashboards, internal tools, and task-tracking systems for project milestones Support sales teams in producing technical specs or simplified feature explanations
Real-world experience in financial software implementation and systems integration Exposure to B2B solution sales and client engagement Opportunity to work alongside top-tier consultants and software engineers Mentorship from leaders in investment advisory, procurement, and consulting A performance-based recommendation Possible extension or full-time engagement based on performance
Bachelor’s degree (or in final year) in Computer Science, Information Technology, Software Engineering, or a related field Understanding of software fundamentals (OOP, databases, SDLC) Familiarity with SQL and database platforms (PostgreSQL, MySQL, MS SQL) Proficiency in at least one programming language (Python, PHP, Java, JavaScript) Familiarity with REST APIs and tools like Postman, Swagger, or similar Comfortable with Git/GitHub and basic version control Excellent problem-solving and analytical skills Detail-oriented and self-driven with a strong willingness to learn
No Requirements
JOB-67ee58d4e711b
Vacancy title:
ICT & Solutions Support Intern
[Type: FULL_TIME, Industry: Business Management and Administration, Category: Computer & IT]
Jobs at:
eemwe services limited
Deadline of this Job:
Friday, April 18 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Thursday, April 3 2025, Base Salary: Not Disclosed
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JOB DETAILS:
About the Role
We are looking for a driven and tech-savvy ICT & Solutions Support Intern to join our fast-paced digital transformation environment. This internship offers a unique opportunity to gain real-world experience at the intersection of software implementation, financial systems, and digital product sales.
You’ll play an active role in the implementation of an investment system project, while also supporting the deployment, testing, and documentation of technology solutions .
This role blends technical hands-on experience with client-facing solution support, ideal for someone interested in fintech, ICT systems, and digital business enablement.
Key Responsibilities
System Implementation Support
- Assist in the deployment, testing, and documentation of investment and fund management software
Participate in API integrations between third-party platforms and in-house systems
Support UI/UX testing, bug tracking, and sprint-based feature validation
Perform data validations and quality checks during UAT and go-live phases
Contribute to the creation of user manuals, training materials, and FAQs
Digital Solutions & Sales Support
- Provide first-level technical support for the group of companies or platforms
Assist in preparing product demos, digital decks, and client-ready presentation materials
Support CRM or ERP product demonstrations and lead tracking across interested clients
Help coordinate inquiries or product walkthroughs with prospective users and buyers
Collect client feedback and escalate technical requirements to development teams
Documentation & Reporting
- Maintain clear documentation of user requirements and technical workflows
Help update dashboards, internal tools, and task-tracking systems for project milestones
Support sales teams in producing technical specs or simplified feature explanations
Required Skills & Qualifications
- Bachelor’s degree (or in final year) in Computer Science, Information Technology, Software Engineering, or a related field
Understanding of software fundamentals (OOP, databases, SDLC)
Familiarity with SQL and database platforms (PostgreSQL, MySQL, MS SQL)
Proficiency in at least one programming language (Python, PHP, Java, JavaScript)
Familiarity with REST APIs and tools like Postman, Swagger, or similar
Comfortable with Git/GitHub and basic version control
Excellent problem-solving and analytical skills
Detail-oriented and self-driven with a strong willingness to learn
Nice to Have (Bonus Points)
- Exposure to cloud platforms (AWS, Azure, or Google Cloud)
Experience with UI/UX tools (Figma, Adobe XD, Sketch)
Knowledge of CRM, ERP, or Investment Management systems
Experience supporting ICT projects, university competitions, or hackathons
Basic understanding of technical product marketing or sales enablement
What You’ll Gain
- Real-world experience in financial software implementation and systems integration
Exposure to B2B solution sales and client engagement
Opportunity to work alongside top-tier consultants and software engineers
Mentorship from leaders in investment advisory, procurement, and consulting
A performance-based recommendation
Possible extension or full-time engagement based on performance
Work Hours: 8
Experience: No Requirements
Level of Education: bachelor degree
Job application procedure
- Follow the google form link to submit your details and share a compressed file containing a 20-second video explaining why you are the right intern.
- Attach:
- Your updated CV (max 2 pages)
A short cover letter explaining your fit and motivation
Optional: Portfolio, GitHub, or project links
- APPLY USING THE LINK HERE
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