Installation and Maintenance Lead
2025-04-17T14:27:08+00:00
Airtel
https://www.greatzambiajobs.com/jsjobsdata/data/employer/comp_2306/logo/airtel.jpg
www.airtel.co.zm
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Telecommunications
Management
2025-04-21T17:00:00+00:00
Zambia
8
Responsible for identifying manpower to execute agreed installation plan for FWA and FTTX new installation, fault and repair tickets, relocation and recovery tickets in the market assigned.
CORE RESPONSIBILITIES ARE:
- Roll outs and Installations and commissioning within agreed SLA.
- Develop ODU installation organization i.e. territory dimensioning in line with sales clusters with requisite governance through supervisors with optimal span of control
- Logistics and Project Management.
- Establish departmental process for installations maintenance and enforce strict adherence
- Regulatory and Statutory Compliance by ensuring all necessary documentation for regulatory compliance is adequate and readily available
- Ensure all installers have KYC Kits to complete customer on-boarding and toolbox for physical installation work
- Partner and Supply Chain Management (Inventory), accountable on stock availability to installers at warehouse and Airtel shops, reconciliation of any other stock management issues in the channel.
- Collaborate with Supply Chain Management Team, validate requests and raise the purchase of ODUs, installation equipment based on agreed standards
- Provide support and ensure effective process management of service provider and installer vendors
- Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries and take corrective action as applicable
Educational Qualifications & Functional / Technical Skills
- University Degree in Telecom Engineering, Networks, Technical or Electrical or equivalent qualification
- Professional Qualification in Project Management Techniques
- IT Literacy and business education, an added advantage
Relevant Experience:
- Minimum 5 years’ experience in technical role telecommunications/ DTH/ ISP
- Understanding the competition landscape within the OPCO – players, the market size, regulations, technologies used devices offered, spectrum used etc.
- Latest technology and processes used in related industries such as Satellite TV, Computer peripherals etc.
OTHER REQUIREMENTS
- Able to operate in a performance driven organization
- Clean Driving Licence
- Customer-centric
- Adherence to Company policy and procedures
CORE RESPONSIBILITIES ARE: • Roll outs and Installations and commissioning within agreed SLA. • Develop ODU installation organization i.e. territory dimensioning in line with sales clusters with requisite governance through supervisors with optimal span of control • Logistics and Project Management. • Establish departmental process for installations maintenance and enforce strict adherence • Regulatory and Statutory Compliance by ensuring all necessary documentation for regulatory compliance is adequate and readily available • Ensure all installers have KYC Kits to complete customer on-boarding and toolbox for physical installation work • Partner and Supply Chain Management (Inventory), accountable on stock availability to installers at warehouse and Airtel shops, reconciliation of any other stock management issues in the channel. • Collaborate with Supply Chain Management Team, validate requests and raise the purchase of ODUs, installation equipment based on agreed standards • Provide support and ensure effective process management of service provider and installer vendors • Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries and take corrective action as applicable
OTHER REQUIREMENTS • Able to operate in a performance driven organization • Clean Driving Licence • Customer-centric • Adherence to Company policy and procedures
Educational Qualifications & Functional / Technical Skills • University Degree in Telecom Engineering, Networks, Technical or Electrical or equivalent qualification • Professional Qualification in Project Management Techniques • IT Literacy and business education, an added advantage Relevant Experience: • Minimum 5 years’ experience in technical role telecommunications/ DTH/ ISP • Understanding the competition landscape within the OPCO – players, the market size, regulations, technologies used devices offered, spectrum used etc. • Latest technology and processes used in related industries such as Satellite TV, Computer peripherals etc.
JOB-68010fbcd78b4
Vacancy title:
Installation and Maintenance Lead
[Type: FULL_TIME, Industry: Telecommunications, Category: Management]
Jobs at:
Airtel
Deadline of this Job:
Monday, April 21 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Thursday, April 17 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Responsible for identifying manpower to execute agreed installation plan for FWA and FTTX new installation, fault and repair tickets, relocation and recovery tickets in the market assigned.
CORE RESPONSIBILITIES ARE:
- Roll outs and Installations and commissioning within agreed SLA.
- Develop ODU installation organization i.e. territory dimensioning in line with sales clusters with requisite governance through supervisors with optimal span of control
- Logistics and Project Management.
- Establish departmental process for installations maintenance and enforce strict adherence
- Regulatory and Statutory Compliance by ensuring all necessary documentation for regulatory compliance is adequate and readily available
- Ensure all installers have KYC Kits to complete customer on-boarding and toolbox for physical installation work
- Partner and Supply Chain Management (Inventory), accountable on stock availability to installers at warehouse and Airtel shops, reconciliation of any other stock management issues in the channel.
- Collaborate with Supply Chain Management Team, validate requests and raise the purchase of ODUs, installation equipment based on agreed standards
- Provide support and ensure effective process management of service provider and installer vendors
- Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries and take corrective action as applicable
Educational Qualifications & Functional / Technical Skills
- University Degree in Telecom Engineering, Networks, Technical or Electrical or equivalent qualification
- Professional Qualification in Project Management Techniques
- IT Literacy and business education, an added advantage
Relevant Experience:
- Minimum 5 years’ experience in technical role telecommunications/ DTH/ ISP
- Understanding the competition landscape within the OPCO – players, the market size, regulations, technologies used devices offered, spectrum used etc.
- Latest technology and processes used in related industries such as Satellite TV, Computer peripherals etc.
OTHER REQUIREMENTS
- Able to operate in a performance driven organization
- Clean Driving Licence
- Customer-centric
- Adherence to Company policy and procedures
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
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