Logistics Merchandiser
2025-09-22T02:55:59+00:00
Hike My Ride
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FULL_TIME
Across Zambia
Lusaka
10101
Zambia
Transportation, Distribution, and Logistics
Transportation & Logistics
2025-09-30T17:00:00+00:00
Zambia
8
Roles & Responsibilities
1. Parcel Receiving & Verification
- Receive incoming parcels from senders or partner outlets.
- Verify tracking numbers, condition of parcels, and documentation.
- Record all received parcels in the system.
2. Dispatch & In-Transit Management
- Prepare parcels for dispatch to the next destination.
- Update system records for parcels “in transit.”
- Ensure proper handling to avoid damage or misplacement.
3. Customer Handover
- Manage parcel collection by customers.
- Verify customer identity and tracking numbers before release.
- Obtain proof of collection (signature or digital confirmation).
4. System Updates & Tracking
- Accurately input parcel statuses: Received → Dispatched → Collected.
- Monitor and report discrepancies (missing or delayed parcels).
- Ensure data accuracy for customer tracking.
5. Stock & Inventory Control
- Maintain order in storage areas for easy retrieval.
- Track volumes of incoming and outgoing parcels.
- Report shortages, excesses, or damaged goods.
6. Customer Service Support
- Assist customers with parcel inquiries.
- Handle complaints and escalate issues when needed.
- Provide clear information on parcel locations/status.
7. Compliance & Accountability
- Follow company policies and safety standards.
- Ensure parcels are insured and handled with care.
- Maintain accountability for all parcels under their control.
Qualifications
- Must be a government worker with a valid recommendation letter (for remote towns, except Lusaka).
- Must own and operate a smartphone or laptop for system updates and tracking.
- Basic computer literacy and ability to use parcel tracking systems.
- Strong communication and customer service skills.
- High level of integrity, trustworthiness, and accountability.
1. Parcel Receiving & Verification Receive incoming parcels from senders or partner outlets. Verify tracking numbers, condition of parcels, and documentation. Record all received parcels in the system. 2. Dispatch & In-Transit Management Prepare parcels for dispatch to the next destination. Update system records for parcels “in transit.” Ensure proper handling to avoid damage or misplacement. 3. Customer Handover Manage parcel collection by customers. Verify customer identity and tracking numbers before release. Obtain proof of collection (signature or digital confirmation). 4. System Updates & Tracking Accurately input parcel statuses: Received → Dispatched → Collected. Monitor and report discrepancies (missing or delayed parcels). Ensure data accuracy for customer tracking. 5. Stock & Inventory Control Maintain order in storage areas for easy retrieval. Track volumes of incoming and outgoing parcels. Report shortages, excesses, or damaged goods. 6. Customer Service Support Assist customers with parcel inquiries. Handle complaints and escalate issues when needed. Provide clear information on parcel locations/status. 7. Compliance & Accountability Follow company policies and safety standards. Ensure parcels are insured and handled with care. Maintain accountability for all parcels under their control.
Must be a government worker with a valid recommendation letter (for remote towns, except Lusaka). Must own and operate a smartphone or laptop for system updates and tracking. Basic computer literacy and ability to use parcel tracking systems. Strong communication and customer service skills. High level of integrity, trustworthiness, and accountability.
JOB-68d0babf1baf5
Vacancy title:
Logistics Merchandiser
[Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Transportation & Logistics]
Jobs at:
Hike My Ride
Deadline of this Job:
Tuesday, September 30 2025
Duty Station:
Across Zambia | Lusaka | Zambia
Summary
Date Posted: Monday, September 22 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Roles & Responsibilities
1. Parcel Receiving & Verification
- Receive incoming parcels from senders or partner outlets.
- Verify tracking numbers, condition of parcels, and documentation.
- Record all received parcels in the system.
2. Dispatch & In-Transit Management
- Prepare parcels for dispatch to the next destination.
- Update system records for parcels “in transit.”
- Ensure proper handling to avoid damage or misplacement.
3. Customer Handover
- Manage parcel collection by customers.
- Verify customer identity and tracking numbers before release.
- Obtain proof of collection (signature or digital confirmation).
4. System Updates & Tracking
- Accurately input parcel statuses: Received → Dispatched → Collected.
- Monitor and report discrepancies (missing or delayed parcels).
- Ensure data accuracy for customer tracking.
5. Stock & Inventory Control
- Maintain order in storage areas for easy retrieval.
- Track volumes of incoming and outgoing parcels.
- Report shortages, excesses, or damaged goods.
6. Customer Service Support
- Assist customers with parcel inquiries.
- Handle complaints and escalate issues when needed.
- Provide clear information on parcel locations/status.
7. Compliance & Accountability
- Follow company policies and safety standards.
- Ensure parcels are insured and handled with care.
- Maintain accountability for all parcels under their control.
Qualifications
- Must be a government worker with a valid recommendation letter (for remote towns, except Lusaka).
- Must own and operate a smartphone or laptop for system updates and tracking.
- Basic computer literacy and ability to use parcel tracking systems.
- Strong communication and customer service skills.
- High level of integrity, trustworthiness, and accountability.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
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