Vacancy title:
Multiple Positions

[Type: FULL_TIME, Industry: Consulting, Category: Management]

Jobs at:
Recruiting Company

Deadline of this Job:
Wednesday, July 30 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Wednesday, July 16 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Our client in the retail sector is seeking to recruit suitable and qualified candidates for the following positions to be based in Lusaka:

1. Trainee Manager

Location: Lusaka
Salary: K6,000 (Gross)

About the Role:
This is an entry-level leadership role designed to groom the successful candidate for a future store management position. The Trainee Manager will be responsible for overseeing day-to-day store functions, supervising staff, and ensuring adherence to retail standards.

Key Responsibilities:

• Ensure full compliance with company policies and SOPs.
• Conduct regular store floor walks to monitor stock placement, price posters, and merchandising standards.
• Monitor stock levels on shelves and coordinate with suppliers on deliveries.
• Work with floor supervisors to reduce stock outages, pilferage, expiries, and damages.
• Implement FIFO (First-In-First-Out) stock rotation.
• Maintain store hygiene, handle facility maintenance, and manage department transfers.
• Supervise external merchandisers and manage their check-in/out processes.
• Assist cashiers with POS corrections and monitor for possible fraud.
• Train merchandising staff and conduct regular team meetings.
• Address escalated customer concerns and support the Store Manager in various tasks.
• Analyze system reports and notify management of anomalies.

Qualifications and Experience:

• Prior experience in a retail environment is highly desirable.
• Strong leadership and task delegation skills.
• Good understanding of stock control, POS systems, and merchandising practices.
• Excellent communication, interpersonal, and organizational skills.
• Strong attention to detail and willingness to learn.
• Basic computer literacy is essential.

2. Assistant Store Manager

Location: Lusaka
Salary: K7,500 (Gross)

About the Role:
The Assistant Store Manager will support the Store Manager in overseeing store operations and staff management. This role requires excellent leadership, customer service, and organizational skills.

Key Responsibilities:

• Oversee all daily store operations and compliance with company procedures.
• Delegate tasks, manage store opening/closing, and monitor staff performance.
• Analyze sales data and work on performance improvements.
• Lead recruitment, training, and performance evaluation of store staff.
• Handle staff schedules, attendance, and conflict resolution.
• Manage inventory levels and oversee receiving and restocking.
• Conduct stock counts and ensure accurate documentation.
• Implement visual merchandising strategies and ensure clean, organized displays.
• Provide high-quality customer service and address customer complaints.
• Ensure accurate cash handling, reconciliation, and financial reporting.
• Maintain a safe working environment in compliance with health and safety standards.
• Report on store sales and performance metrics to senior management.

Qualifications and Experience:

• Minimum 2–3 years’ experience in a supervisory or assistant management role within retail.
• Strong leadership and problem-solving skills.
• Proficiency in MS Office and POS systems.
• Proven ability to manage teams and retail operations.
• Understanding of inventory control and visual merchandising.
• Strong communication and time management skills.

3. Receiving Manager

Location: Lusaka
Salary: K7,500 (Gross)

About the Role:
The Receiving Manager will oversee the store’s incoming stock processes, ensuring accuracy, compliance, and efficiency. The role includes staff supervision, inventory checks, and reporting.

Key Responsibilities:

• Ensure all goods received comply with internal SOPs and documentation standards.
• Cross-verify delivery schedules, POs, invoices, and stock quantities.
• Prevent acceptance of expired or damaged items and maintain proper records.
• Coordinate claims for discrepancies and returns with relevant documentation.
• Maintain a clean and efficient receiving area.
• Supervise team members and ensure smooth, timely operations.
• Implement FIFO practices and monitor expiry dates.
• Reduce truck turnaround time and monitor fragile or perishable items.
• Maintain and update the receiving register and system uploads for GRNs and invoices.
• Highlight trends or irregularities in stock deliveries to management or the CEO.
• Ensure the accuracy of all daily documentation for accountability and audit readiness.

Qualifications and Experience:

• Proven experience in stock receiving or inventory control, preferably in retail.
• Strong knowledge of inventory systems, FIFO, and quality standards for perishables.
• Strong analytical and leadership abilities.
• Attention to detail and ability to meet daily deadlines.
• Familiarity with claims processes and internal reporting.

Work Hours: 8

Experience: No Requirements

Level of Education: professional certificate

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