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Vacancy title:
Multiple Positions
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Management]
Jobs at:
Twalumba Resort and Hotels
Deadline of this Job:
Monday, April 21 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Wednesday, April 2 2025, Base Salary: Not Disclosed
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Learn more about Twalumba Resort and Hotels
Twalumba Resort and Hotels jobs in Zambia
JOB DETAILS:
Twalumba Resort and Hotels is one of the most reputable leading Resort and Hotels in the hospitality industry dedicated to provide excellence and comfort to our clientele with a goal to provide customer satisfaction. We are looking for professionals to join our big team in the following positions:
1.0 Position: Front Desk Operator * 4
Location: 11 Miles and Chalala.
Job Type: Full Time
Job Summary
As Front Desk Operators you will be responsible for welcoming guests, handling inquiries,
ensuring smooth operations and Processing payments among many other duties.
Key Responsibilities:
❖ Welcoming and greeting guests in a friendly and professional manner
❖ Coordinating with other departments for smooth operations.
❖ Providing accurate information about the products and services offered.
❖ Processing payments, issue invoices, and manage cash/card transactions.
❖ Ensuring compliance with company policies and systems.
❖ Maintaining a clean and organized front desk area.
❖ Addressing guest concerns and resolving issues promptly.
Minimum Requirements:
❖ Diploma/Degree in Business Administration, Hospitality Management, or in any related
field Certified by Zambian Qualifications Authority (ZQA)
❖ 2 years proven experience in an administrative role or front desk operations within the hospitality industry.
❖ Strong organizational and multitasking skills.
❖ Strong problem-solving abilities and attention to detail.
❖ Excellent Interpersonal Skills.
❖ Proficiency in Microsoft Office.
❖ Ability to work flexible shifts, including evenings, weekends, and holidays.
2.0 Position: Research And Business Analyst
Location: Lusaka.
Job Type: Full Time
Job Summary
As a Research and Business Analyst you will be responsible for conducting market research,
analyzing business trends, and providing data-driven insights.
Key Responsibilities:
- Conducting market research and competitor analysis to identify business opportunities.
- Collecting, analyzing, and interpreting data to support business growth and efficiency.
- Preparing reports and presentations to communicate findings.
- Assisting in developing business strategies based on research insights.
- Collaborating with different departments to support decision-making with data.
- Identifying areas for improvement and recommend data-backed solutions
Minimum Requirements:
❖ Bachelor’s degree in Business Management, Economics, or in any related field Certified
by Zambian Qualifications Authority (ZQA)
❖ 2 years proven experience in business analysis, market research, or in any related role.
❖ Proficiency in data analysis tools.
❖ Excellent analytical and problem-solving abilities
❖ ability to work independently
❖ Excellent Interpersonal Skills.
3.0 Position: Marketer
Location: Lusaka.
Job Type: Full Time
Job Summary
As a Marketer, you will be responsible for developing and executing marketing strategies that
enhance brand awareness, increase customer engagement, and drive business growth.
Key Responsibilities:
❖ Developing and implementing innovative marketing strategies to promote products/services.
❖ Developing marketing plans, including budgeting, forecasting, and performance tracking.
❖ Planning and executing advertising campaigns across various media channels.
❖ Maintaining brand consistency in all marketing materials and communications.
❖ Developing strategies to attract and retain customers through promotions, events, and loyalty programs.
❖ Identifying and engaging with potential clients through networking, partnerships, and outreach efforts.
❖ Tracking marketing campaign performance and generate reports with insights and recommendations.~
Minimum Requirements:
❖ Bachelor’s degree in Marketing, Business Administration, or in any related field Certified by Zambian Qualifications Authority (ZQA).
❖ 2 years proven experience in Marketing or in any related role.
❖ Strong creativity and problem-solving abilities.
❖ Excellent communication and Interpersonal skills.
❖ Ability to work independently and collaboratively in a fast-paced environment.
❖ ability to work independently
Work Hours: 8
Experience: No Requirements
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
- Interested candidates should send their CV and Credentials with the subject line of the position
- you are applying for by 21nd April, 2025
- shortlisted candidates will be contacted
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