Background information about the job or company (e.g., role context, company overview)

Zambeef Products PLC is the largest integrated cold chain food products and Agribusiness Company in Zambia and one of the largest in the Southern Africa region. It is involved in the primary production, processing, distribution, and retailing of beef, chicken, pork, eggs, dairy, fish, flour, leather, shoes, stock feed, and day-old chicks throughout Zambia and the surrounding region.

Zambeef Products PLC is an equal opportunity employer. We are looking to recruit enthusiastic candidates for the roles outlined below.

NATIONAL BAKERY MANAGER – ZAMLOAF X1

To supervise the nationwide bakery operations of the Zamloaf Division in a profitable manner by taking full charge and control of all available resources which include machinery, materials, logistics, human and financial, etc. used in the realization of bread products and related products that the division is mandated to produce.

Responsibilities or duties

Optimizing management effectiveness by recruiting qualified staff, selecting employees who will be assets to the division, orienting and training them as well as coaching, counselling and disciplining ineffective members of staff

Training all staff in Company specified SOPs and ensure adherence

Ensuring that Bakery Unit Managers are fully trained in the use of Alien software and that all receipts and transactions in each unit are captured in the system by the managers

Overseeing the planning process of annual operations of the bakery division in order to achieve the divisional production and sales targets

Supervising and managing Bakery Unit Managers, including maintenance management, in order to coordinate and synchronize the divisional operations in accordance with the set budgets for products, materials, machinery, labour and finance

Working with the General Manager and other Zambeef service divisions to help identify, develop, design and operationalize new bakeries nationwide

Coordinating staff efforts by establishing good procurement, production and other policies and practices relevant to the bakery in order to maintain smooth production operations

Assisting the General Manager with the operational planning and financial budgeting for the bakery division and ensures adherence to them and is answerable to the General Manager for any overruns

Developing, testing and standardizing recipes for existing and new products while always seeking ways to improve the quality, cost effectiveness and desirability of existing products

Continually looking at new technological advancements that have potential in enhancing operations and raising productivity and/or product quality

Ensuring that the bakery division operates in a safe, hygienic and environmentally responsible manner, adhering to requirements of national and local authorities.

Taking responsibility of the security of physical assets of the bakery, i.e. buildings, vehicles, machinery, and all products and stores items in order to minimize losses through damage and pilferage

Recommending to the General Manager replacement of aged and ineffective machinery within the division in order to reduce maintenance costs

Overseeing weekly bakery unit stock takes and weekly trading returns, carrying out random physical stock counts, checks and balances, and submits to the General Manager and finance teams to ensure completeness of all transactions

Ensuring that the work force operates in a safe and sanitary environment as per Factories Act by impressing on the Bakery Unit Managers to abide by the safety regulations at all times.

Assisting the sales and marketing departments with the development of new products and the sourcing of new markets

Undertaking market research on competing and complementary products and makes recommendations to the General Manager on price revisions and promotional ideas

Investigating and resolving customer complaints to a satisfactory conclusion

Taking responsibility for the running and upkeep of the division’s generators

Responsible for maintenance of discipline in line with laid down procedure as outlined in the Disciplinary Code and Grievance Handling Procedure Handbook.

Participating in the Disciplinary Committee when called upon by HR to hear and determine disciplinary cases concerning staff in line with the Disciplinary Code and Grievance Handling Procedure Handbook.

Qualifications or requirements (e.g., education, skills)

Grade 12 Certificate

Diploma in Bakery Management or related field

Required computer literacy levels

Strong Excel skills

Experience needed

Minimum of ten (10) years’ experience in food production and/or bakery environment

At least 3-5 years supervisory/management experience.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

The Required attributes for the role Include

Excellent organisational and communication skills

Excellent planning skills

Analytical and problem-solving skills

Strong independent decision-making ability

NB. All applicants must verify their local qualifications and/or verify and evaluate their foreign qualifications with The Zambia Qualifications Authority.

Zambeef Products PLC values gender diversity in the recruitment process, and as we promote gender equality, women are encouraged to apply.

• Optimizing management effectiveness by recruiting qualified staff, selecting employees who will be assets to the division, orienting and training them as well as coaching, counselling and disciplining ineffective members of staff
• Training all staff in Company specified SOPs and ensure adherence
• Ensuring that Bakery Unit Managers are fully trained in the use of Alien software and that all receipts and transactions in each unit are captured in the system by the managers
• Overseeing the planning process of annual operations of the bakery division in order to achieve the divisional production and sales targets
• Supervising and managing Bakery Unit Managers, including maintenance management, in order to coordinate and synchronize the divisional operations in accordance with the set budgets for products, materials, machinery, labour and finance
• Working with the General Manager and other Zambeef service divisions to help identify, develop, design and operationalize new bakeries nationwide
• Coordinating staff efforts by establishing good procurement, production and other policies and practices relevant to the bakery in order to maintain smooth production operations
• Assisting the General Manager with the operational planning and financial budgeting for the bakery division and ensures adherence to them and is answerable to the General Manager for any overruns
• Developing, testing and standardizing recipes for existing and new products while always seeking ways to improve the quality, cost effectiveness and desirability of existing products
• Continually looking at new technological advancements that have potential in enhancing operations and raising productivity and/or product quality
• Ensuring that the bakery division operates in a safe, hygienic and environmentally responsible manner, adhering to requirements of national and local authorities.
• Taking responsibility of the security of physical assets of the bakery, i.e. buildings, vehicles, machinery, and all products and stores items in order to minimize losses through damage and pilferage
• Recommending to the General Manager replacement of aged and ineffective machinery within the division in order to reduce maintenance costs
• Overseeing weekly bakery unit stock takes and weekly trading returns, carrying out random physical stock counts, checks and balances, and submits to the General Manager and finance teams to ensure completeness of all transactions
• Ensuring that the work force operates in a safe and sanitary environment as per Factories Act by impressing on the Bakery Unit Managers to abide by the safety regulations at all times.
• Assisting the sales and marketing departments with the development of new products and the sourcing of new markets
• Undertaking market research on competing and complementary products and makes recommendations to the General Manager on price revisions and promotional ideas
• Investigating and resolving customer complaints to a satisfactory conclusion
• Taking responsibility for the running and upkeep of the division’s generators
• Responsible for maintenance of discipline in line with laid down procedure as outlined in the Disciplinary Code and Grievance Handling Procedure Handbook.
• Participating in the Disciplinary Committee when called upon by HR to hear and determine disciplinary cases concerning staff in line with the Disciplinary Code and Grievance Handling Procedure Handbook.

• Optimizing management effectiveness
• Recruiting qualified staff
• Selecting employees
• Orienting and training staff
• Coaching
• Counselling
• Disciplining staff
• Training staff in Company specified SOPs
• Ensuring adherence to SOPs
• Training Bakery Unit Managers in Alien software
• Overseeing planning process of annual operations
• Achieving divisional production and sales targets
• Supervising and managing Bakery Unit Managers
• Maintenance management
• Coordinating and synchronizing divisional operations
• Working with General Manager and other Zambeef service divisions
• Identifying, developing, designing and operationalizing new bakeries
• Coordinating staff efforts
• Establishing good procurement policies
• Establishing good production policies
• Maintaining smooth production operations
• Assisting General Manager with operational planning
• Assisting General Manager with financial budgeting
• Ensuring adherence to operational plans and budgets
• Developing recipes
• Testing recipes
• Standardizing recipes
• Improving quality of existing products
• Improving cost effectiveness of existing products
• Improving desirability of existing products
• Looking at new technological advancements
• Enhancing operations
• Raising productivity
• Raising product quality
• Ensuring safe bakery operations
• Ensuring hygienic bakery operations
• Ensuring environmentally responsible bakery operations
• Adhering to requirements of national and local authorities
• Taking responsibility of security of physical assets
• Minimizing losses through damage and pilferage
• Recommending replacement of aged and ineffective machinery
• Reducing maintenance costs
• Overseeing weekly bakery unit stock takes
• Overseeing weekly trading returns
• Carrying out random physical stock counts
• Carrying out checks and balances
• Ensuring completeness of all transactions
• Ensuring work force operates in a safe and sanitary environment
• Abiding by safety regulations
• Assisting sales and marketing departments
• Development of new products
• Sourcing of new markets
• Undertaking market research
• Making recommendations on price revisions
• Making recommendations on promotional ideas
• Investigating customer complaints
• Resolving customer complaints
• Taking responsibility for running and upkeep of generators
• Maintenance of discipline
• Participating in the Disciplinary Committee
• Hearing and determining disciplinary cases
• Excellent organisational skills
• Excellent communication skills
• Excellent planning skills
• Analytical skills
• Problem-solving skills
• Strong independent decision-making ability

• Grade 12 Certificate
• Diploma in Bakery Management or related field
• Required computer literacy levels
• Strong Excel skills