Summary
Date Posted: Monday, March 17 2025, Base Salary: Not Disclosed

JOB DETAILS:
Job Description
Outlet Manager role

Key Responsibilities:
• Lead the operations of a specific outlet, ensuring profitable operations and achievement of business goals
• Accurately forecast business demands and adjust strategies accordingly
• Collaborate with management to develop and execute effective marketing plans
• Maintain an up-to-date manning schedule to ensure optimal staffing levels
• Oversee regular preventative maintenance to keep the outlet in excellent condition
• Uphold and enforce outlet safety and sanitation standards
• Lead by example through a ‘hands-on’ approach to motivate team members to excel
• Manage team member performance, identifying areas for improvement and providing constructive feedback
• Identify training needs and develop comprehensive training programmes for supervisors and team members
• Deliver training in an effective manner to maximise guest satisfaction and team member development
• Foster a positive work environment that encourages teamwork and high morale
• Implement and monitor quality control measures to ensure consistent product and service standards
• Manage inventory levels and supplier relationships to optimise costs and maintain product quality
• Analyse financial reports and key performance indicators to drive business growth
• Handle guest complaints and feedback professionally, ensuring high levels of guest satisfaction
• Stay abreast of industry trends and competitor activities to maintain a competitive edge
• Ensure compliance with all relevant laws, regulations, and company policies
• Participate in budgeting processes and manage outlet expenses within allocated budgets
• Organise and oversee special events or promotions to drive additional revenue

Qualifications
• College diploma in Hotel Management or related field.
• Previous experience in a Food & Beverage/Restaurant operations management role
• Passion for leadership and teamwork.
• Eye for detail to achieve operational excellence.
• Excellent guest service skills.

Additional Information
Full GCE ‘O’ Level Certificate
Three traceable references.
Closing Date: 20th March 2025

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• To apply for this job please visit jobs.smartrecruiters.com.

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