Background

Our client, a reputable automotive company in Zambia, is seeking to recruit a Parts Consultant.

Responsibilities

The successful candidate will be responsible for identifying, sourcing, and supplying passenger, light commercial and commercial parts to customers and internal teams. The role requires strong technical knowledge on Japanese vehicles like Toyota, Nissan, Mitsubishi, Ford and Isuzu. Excellent customer service skills, and the ability to use EPC and manage parts inventory efficiently to support maintenance, repairs, and sales operations.

Key Responsibilities

• Advise customers and technicians on the correct parts, accessories, and components.
• Identify parts using catalogs and systems.
• Process parts sales, quotations, and orders accurately and efficiently.
• Manage parts inventory, including receiving, stocking, issuing, and cycle counts.
• Handle returns and core exchanges where applicable.
• Maintain accurate records in the parts management system.
• Support workshop and service teams with technical parts knowledge.
• Ensure compliance with company procedures, safety standards, and quality requirements.
• Build and maintain strong customer relationships to support repeat business.

Qualifications

Key Qualifications

• Diploma/Degree in Automotive Parts Management, Mechanical Engineering, or related field.
• Minimum 3 years’ experience in automotive parts sales or consulting, preferably with Passenger and Commercial Vehicles
• Strong knowledge both practical and theoretical on vehicle systems (engine, drivetrain, suspension, braking systems).
• Experience working with aftermarket parts.
• Proficiency in parts catalog systems and ERP software.

Additional Details

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency headquartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.

We endeavour to make contact with all of our applicants, but unfortunately, high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.

Summit Recruitment and search Africa upholds a steadfast commitment to sustainability, inclusivity, and equality as integral pillars of our operations. Dedicated to driving positive change through the adoption of sustainable practices that minimize our ecological footprint. We firmly believe in fostering an inclusive and diverse workforce that embraces individuals from all races, genders, and backgrounds, ensuring equal opportunities for every candidate. Summit recruitment actively advocate for equality by cultivating an environment of respect, fairness, and non-discrimination. By prioritizing sustainability, inclusivity, and equality, we aim to set a high industry standard and contribute to the betterment of society as a whole.

*** Summit Recruitment & Search, as a policy, does not charge any fee as a pre-employment or post-employment requirement***

• Advise customers and technicians on the correct parts, accessories, and components.
• Identify parts using catalogs and systems.
• Process parts sales, quotations, and orders accurately and efficiently.
• Manage parts inventory, including receiving, stocking, issuing, and cycle counts.
• Handle returns and core exchanges where applicable.
• Maintain accurate records in the parts management system.
• Support workshop and service teams with technical parts knowledge.
• Ensure compliance with company procedures, safety standards, and quality requirements.
• Build and maintain strong customer relationships to support repeat business.

• Strong technical knowledge on Japanese vehicles like Toyota, Nissan, Mitsubishi, Ford and Isuzu.
• Excellent customer service skills.
• Ability to use EPC.
• Ability to manage parts inventory efficiently.
• Strong knowledge both practical and theoretical on vehicle systems (engine, drivetrain, suspension, braking systems).
• Experience working with aftermarket parts.
• Proficiency in parts catalog systems and ERP software.

• Diploma/Degree in Automotive Parts Management, Mechanical Engineering, or related field.
• Minimum 3 years’ experience in automotive parts sales or consulting, preferably with Passenger and Commercial Vehicles