Job Purpose:

The Reconciliation Officer is responsible for ensuring accuracy and integrity in financial records through systematic reconciliation of accounts, transactions, and balances. This role requires close attention to detail, strong analytical skills, and effective communication with internal departments and external partners to resolve discrepancies

Key Requirements:

• Conduct daily and periodic reconciliations of bank accounts, customer accounts, supplier accounts, and intercompany transactions across multiple business units.
• Monitor and reconcile transaction discrepancies in a centralized accounting system.
• Investigate and resolve reconciliation variances with relevant departments and external partners.
• Coordinate with decentralized units to gather source documents and clarify transactional differences.
• Prepare detailed reconciliation reports and escalation notes to management.
• Ensure adherence to company policies, internal controls, and compliance requirements throughout the reconciliation process.
• Support centralized month-end and year-end financial closing activities by providing reconciliation documentation.
• Maintain accurate and systematic filing of reconciliation schedules and supporting documents for audits.
• Identify and recommend process improvements to enhance efficiency and accuracy in centralized reconciliation activities.
• Utilize accounting software and ERP systems efficiently to perform reconciliations and generate management reports.
• checking client activity and sorting out any errors to do with card operations
• Processing pay go settlements
• Card creation
• Sorting emoney disputes
• Recons and payments on utility bills account, e-money disputes, NFS cards settlement Monthly visa settlement charges to indo Zambia
• Any other duties that may be assigned by superiors

Preferred Qualification:

• Grade 12 certificate
• Bachelor of Accounting Finance, or related field preferred
• Minimum 3 years of experience in reconciliation, preferably in shared services.
• Proficient in ERP/accounting systems and advanced Excel.
• Strong analytical skills, attention to detail, and ability to manage multiple tasks under deadlines.
• Good communication skills for coordination with teams and management.
• Knowledge of internal controls, compliance, and ability to work independently.
• Experience with core banking software (Flexcube) and card payment systems (PowerCARD).
• Proficient in Windows platforms.
• Strong teamwork, communication, and work ethic.
• Flexible and adaptable in dynamic environments.

• Conduct daily and periodic reconciliations of bank accounts, customer accounts, supplier accounts, and intercompany transactions across multiple business units.
• Monitor and reconcile transaction discrepancies in a centralized accounting system.
• Investigate and resolve reconciliation variances with relevant departments and external partners.
• Coordinate with decentralized units to gather source documents and clarify transactional differences.
• Prepare detailed reconciliation reports and escalation notes to management.
• Ensure adherence to company policies, internal controls, and compliance requirements throughout the reconciliation process.
• Support centralized month-end and year-end financial closing activities by providing reconciliation documentation.
• Maintain accurate and systematic filing of reconciliation schedules and supporting documents for audits.
• Identify and recommend process improvements to enhance efficiency and accuracy in centralized reconciliation activities.
• Utilize accounting software and ERP systems efficiently to perform reconciliations and generate management reports.
• checking client activity and sorting out any errors to do with card operations
• Processing pay go settlements
• Card creation
• Sorting emoney disputes
• Recons and payments on utility bills account, e-money disputes, NFS cards settlement Monthly visa settlement charges to indo Zambia
• Any other duties that may be assigned by superiors

• Proficient in ERP/accounting systems and advanced Excel
• Strong analytical skills
• Attention to detail
• Ability to manage multiple tasks under deadlines
• Good communication skills for coordination with teams and management
• Knowledge of internal controls and compliance
• Ability to work independently
• Experience with core banking software (Flexcube) and card payment systems (PowerCARD)
• Proficient in Windows platforms
• Strong teamwork
• Strong work ethic
• Flexible and adaptable in dynamic environments

• Grade 12 certificate
• Bachelor of Accounting Finance, or related field preferred