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Vacancy title:
Restaurant Supervisor/Manager
[Type: FULL_TIME, Industry: Nonprofit, and NGO, Category: Management]
Jobs at:
Kleartech Solutions Limited
Deadline of this Job:
Wednesday, April 30 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Wednesday, April 16 2025, Base Salary: Not Disclosed
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JOB DETAILS:
We are seeking a highly organized and experienced Restaurant Supervisor/Manager to oversee daily operations of both the front and back of house. The ideal candidate will have excellent leadership skills, strong knowledge of restaurant operations, and the ability to deliver a great customer experience. Good computer skills and the ability to manage administrative tasks are essential.
Key Responsibilities:
- Supervise and coordinate daily restaurant operations (front and back of house)
- Ensure high standards of food quality, customer service, cleanliness, and safety
- Manage staff scheduling, training, and performance evaluation
- Monitor inventory levels and coordinate with suppliers for stock replenishment
- Handle customer inquiries, feedback, and complaints professionally
- Ensure compliance with health and safety regulations
- Generate daily, weekly, and monthly operational reports
- Oversee cash handling and reconcile daily sales
- Assist in budget planning, cost control, and profitability tracking
- Work with POS systems and back-office software for inventory and reporting
Requirements:
- Proven experience as a restaurant supervisor or manager (minimum 2-3 years
- Strong leadership and team management skills
- Solid knowledge of front-of-house and back-of-house operations
- Excellent organizational and multitasking abilities
- Good computer literacy, including proficiency in MS Office (Word, Excel) and POS/back-office systems
- Strong interpersonal and communication skills
- Ability to work flexible hours, including weekends and holidays
- Diploma or degree in Hospitality Management or a related field is an added advantage
Work Hours: 8
Experience in Months: 24
Level of Education: associate degree
Job application procedure
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