Sales Administrator
2025-04-28T06:29:23+00:00
Cinnamon Pastries
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https://www.greatzambiajobs.com/jobs/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Manufacturing
Sales & Retail
2025-05-30T17:00:00+00:00
Zambia
8
Job Summary:
Cinnamon Pastries, a growing bakery business in Zambia, is seeking a proactive Sales Administrator to provide administrative support to our sales team and drive business growth. This role is ideal for an organized individual with a passion for the food industry, who can manage sales operations, coordinate with the team, and contribute to the company’s expansion in the competitive FMCG market.
Key Responsibilities:
- Process and manage sales orders, ensuring timely and accurate fulfillment for customers.
- Prepare and issue invoices, track payments, and follow up on outstanding accounts.
- Maintain accurate sales records, including customer databases and sales reports.
- Coordinate with the sales team to monitor performance against targets and provide administrative support.
- Assist in inventory management by tracking stock levels and coordinating with the production team to ensure product availability.
- Handle customer inquiries and complaints, ensuring excellent service and satisfaction.
- Support marketing and promotional activities, such as organizing events or managing social media updates for sales campaigns.
- Liaise with logistics teams to ensure timely delivery of products to clients.
- Generate weekly and monthly sales reports for management review.
- Perform other administrative tasks as assigned to support the sales department.
Qualifications and Skills:
- Experience: 1-3 years of experience in sales administration, customer service, or a related role, preferably in the food industry (e.g., bakery, FMCG).
- Education: Diploma or Bachelor’s Degree in Business Administration, Sales, Marketing, or a related field.
- Skills:
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills to interact with customers and team members.
- Proficiency in MS Office (especially Excel for sales tracking and reporting).
- Familiarity with CRM software or sales management tools is an advantage.
- Proactive attitude and ability to work independently in a fast-paced environment.
- Preferred Attributes:
- Experience in the bakery or FMCG sector, with an understanding of sales cycles and customer needs in this industry.
- Knowledge of the Zambian market and consumer preferences in the food sector.
- A passion for pastries and contributing to a growing local business.
Process and manage sales orders, ensuring timely and accurate fulfillment for customers. Prepare and issue invoices, track payments, and follow up on outstanding accounts. Maintain accurate sales records, including customer databases and sales reports. Coordinate with the sales team to monitor performance against targets and provide administrative support. Assist in inventory management by tracking stock levels and coordinating with the production team to ensure product availability. Handle customer inquiries and complaints, ensuring excellent service and satisfaction. Support marketing and promotional activities, such as organizing events or managing social media updates for sales campaigns. Liaise with logistics teams to ensure timely delivery of products to clients. Generate weekly and monthly sales reports for management review. Perform other administrative tasks as assigned to support the sales department.
Skills: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills to interact with customers and team members. Proficiency in MS Office (especially Excel for sales tracking and reporting). Familiarity with CRM software or sales management tools is an advantage. Proactive attitude and ability to work independently in a fast-paced environment. Preferred Attributes: Experience in the bakery or FMCG sector, with an understanding of sales cycles and customer needs in this industry. Knowledge of the Zambian market and consumer preferences in the food sector. A passion for pastries and contributing to a growing local business.
Experience: 1-3 years of experience in sales administration, customer service, or a related role, preferably in the food industry (e.g., bakery, FMCG). Education: Diploma or Bachelor’s Degree in Business Administration, Sales, Marketing, or a related field.
JOB-680f20439d262
Vacancy title:
Sales Administrator
[Type: FULL_TIME, Industry: Manufacturing, Category: Sales & Retail]
Jobs at:
Cinnamon Pastries
Deadline of this Job:
Friday, May 30 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Monday, April 28 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Job Summary:
Cinnamon Pastries, a growing bakery business in Zambia, is seeking a proactive Sales Administrator to provide administrative support to our sales team and drive business growth. This role is ideal for an organized individual with a passion for the food industry, who can manage sales operations, coordinate with the team, and contribute to the company’s expansion in the competitive FMCG market.
Key Responsibilities:
- Process and manage sales orders, ensuring timely and accurate fulfillment for customers.
- Prepare and issue invoices, track payments, and follow up on outstanding accounts.
- Maintain accurate sales records, including customer databases and sales reports.
- Coordinate with the sales team to monitor performance against targets and provide administrative support.
- Assist in inventory management by tracking stock levels and coordinating with the production team to ensure product availability.
- Handle customer inquiries and complaints, ensuring excellent service and satisfaction.
- Support marketing and promotional activities, such as organizing events or managing social media updates for sales campaigns.
- Liaise with logistics teams to ensure timely delivery of products to clients.
- Generate weekly and monthly sales reports for management review.
- Perform other administrative tasks as assigned to support the sales department.
Qualifications and Skills:
- Experience: 1-3 years of experience in sales administration, customer service, or a related role, preferably in the food industry (e.g., bakery, FMCG).
- Education: Diploma or Bachelor’s Degree in Business Administration, Sales, Marketing, or a related field.
- Skills:
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills to interact with customers and team members.
- Proficiency in MS Office (especially Excel for sales tracking and reporting).
- Familiarity with CRM software or sales management tools is an advantage.
- Proactive attitude and ability to work independently in a fast-paced environment.
- Preferred Attributes:
- Experience in the bakery or FMCG sector, with an understanding of sales cycles and customer needs in this industry.
- Knowledge of the Zambian market and consumer preferences in the food sector.
- A passion for pastries and contributing to a growing local business.
Work Hours: 8
Experience in Months: 12
Level of Education: associate degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
- Ensure your CV highlights your experience in sales administration and any relevant work in the food industry.
- Deadline for Application: April 30, 2025.
- For More Information:
- WhatsApp: +260 979 962406
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