Vacancy title:
Sales Representative

[Type: FULL_TIME, Industry: Professional Services, Category: Sales & Retail]

Jobs at:
Creative Touch Branding

Deadline of this Job:
Friday, September 5 2025

Duty Station:
Zambia | Lusaka | Zambia

Summary
Date Posted: Thursday, August 28 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Premier branding company, providing bespoke branding and signage with a touch of class bringing your brand to life! Trusted by corporates across major industries including the country’s most profitable enterprises across mining, finance and manufacturing sectors.

Our Values

• Innovation
• Integrity etc.

Our Services

Premium 3D LED signage solutions
Large-format billboard advertising
Corporate gifting and promotional products
Event branding and activation
PPE manufacturing and supply
Complete brand identity development

Open Position

Join Zambia’s leading branding specialists as a Sales Representative and become the driving force behind our continued growth. You’ll partner with industry leaders, present cutting-edge creative solutions, and build lasting relationships with Zambia’s most successful businesses.

Location: Kitwe, Zambia

Employment Type: Full-time, Permanent

Key Responsibilities & Accountabilities

Business Development: Identify, research, and develop new client relationships within assigned territories
Solution Presentation: Conduct professional presentations of our branding portfolio to C-level executives and decision-makers
Client Consultation: Analyse client needs and recommend tailored branding solutions with an allocated budget line.
Contract Management: Prepare quotations, negotiate terms, and close sales agreements
Account Management: Maintain and expand relationships with existing clients for repeat business and referrals
Cross-functional Collaboration: Coordinate with creative, production, and logistics teams to ensure seamless project delivery
Market Intelligence: Report on competitive landscape, pricing trends, and market opportunities
Quality Compliance: Ensure all client interactions meet quality standards and company protocols

What You’ll Bring

Experience and Requirements

Minimum 3 years proven sales experience, preferably in branding, signage, advertising, or B2B services
Strong understanding of branding principles, promotional products, and visual communication
Outstanding verbal and written communication skills in English and local languages
Proficiency in CRM software, MS Office Suite, and presentation tools
Valid driver’s license and willingness to travel within the Copperbelt and nationally
Desired Qualifications
Diploma Marketing, Business, or related field
Experience working with corporate clients in mining, banking, or manufacturing sectors is preferred but not required
Knowledge of printing processes, signage materials, and production timelines is preferred but not required
Previous exposure or knowledge of ISO quality management systems is important
Core Competencies

Results-driven with strong negotiation abilities
Self-motivated with excellent time management skills
Team collaboration and cross-functional communication
Adaptability to changing market conditions
Professional presentation and client relationship skills
Success Metrics & Performance Standards

Monthly Targets

Revenue Generation: Must meet minimum monthly sales target
New Client Acquisition: 8-10 qualified prospects contacted, 3-4 presentations delivered
Conversion Rate: Minimum 25% quote-to-sale conversion rate
Client Retention: 95% existing client satisfaction rating

Quarterly Objectives

Portfolio Growth: Secure 2-3 new major accounts
Market Expansion: Identify and develop 1 new market segment or geographic area
Professional Development: Complete assigned training modules and achieve competency certifications

Annual Performance Indicators

Achieve 100%+ of annual sales target
Maintain client satisfaction score of 4.5/5.0 or higher
Contribute to team objectives and company quality goals

Compensation Package

Base Salary: Industry Competitive Base salary
Commission Structure: 3-5% commission on all sales with unlimited earning potential
Performance Bonuses: Quarterly incentives for exceeding targets

Professional Development

Comprehensive on boarding program (2-week structured training)
Ongoing sales and product knowledge training
Industry networking opportunities
Clear advancement pathway to Senior Sales Representative or Sales Manager roles

Work Arrangements

Schedule

Core Hours: Monday-Friday, 8:00 AM – 5:00 PM Saturday – 8:00 AM to 5:00PM
Flexibility: Adjusted hours for client meetings and site visits
Client Visits: 60% office-based, 40% client-facing activities

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure
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